Operations Manager (Remote)

Are you a proactive, self-starting problem-solver who thrives in a dynamic work environment? We’re looking for an Operations Manager to join a growing team in the short-term rental space. This is a unique opportunity to be part of a small business with big potential, where your loyalty, independence, and commitment to quality will be valued and rewarded.

As an Operations Manager, you’ll oversee day-to-day operations across multiple properties, manage virtual assistants (VAs), and ensure our properties meet the highest standards for guests—all with the freedom to work independently. This role is perfect for someone who wants to make an impact, grow within the company, and treat the business as if it were their own.

Key Responsibilities:

• Daily Operations: Coordinate guest communications, check-ins, and property maintenance to keep everything running smoothly.
• Autonomous Problem Solving: Take initiative to identify and resolve issues independently, maintaining quality service without needing constant oversight.
• Team Collaboration: Lead virtual assistants by delegating tasks, providing feedback, and tracking performance to ensure efficient operations.
• Property Management: Oversee property inspections, cleaning schedules, and maintenance needs, ensuring each property is guest-ready at all times.
• Guest Experience: Handle guest inquiries and issues with professionalism, prioritizing positive experiences and prompt solutions.
• Admin & Reporting: Keep accurate records, manage bookings and vendor relationships, and provide clear, high-level reports to owners.

What We’re Looking For:

• Self-Starter & Independent: Motivated to take initiative, solve problems on your own, and handle responsibilities with minimal oversight.
• Loyal & Values-Driven: Aligned with company values and committed to building a long-term partnership as the company grows.
• Organized & Detail-Oriented: Able to juggle multiple tasks and manage properties with precision.
• Strong Communicator: Skilled at professional, clear communication with guests, team members, and property owners.
• Growth-Minded: Excited about joining a small company and growing with it, knowing that your contributions will directly impact pay potential and career advancement.

What We Offer:

• Competitive Starting Pay: Pay increases over time based on performance and company growth.
• Independent Work Environment: Enjoy the flexibility and autonomy to run daily operations with limited supervision.
• Growth Potential: Opportunity to grow within a small company that values and rewards loyalty, dedication, and quality work.
• Ongoing Support & Training: Continuous resources to help you succeed, learn, and expand your skills.

Ready to Build Something Great?

• If you’re looking to take ownership of your role, grow with a company that values loyalty and independence, and make a meaningful impact, we’d love to hear from you! Apply today to join a team where your dedication and self-driven mindset are the keys to success.