Sr Director Communications (Remote)

As the industry leader in business formations, innovation remains at the center of all we do. LegalZoom employees are creative thinkers and problem-solvers who thrive on collaboration and embrace diversity, equity, and inclusion. Together, we’re working to make a positive impact on the world.

Where we work
In an effort to foster a better work-life balance, LegalZoom is committed to a remote-first work environment. Our Austin, Beaverton, Frisco, LA Metro, and SF Bay Area offices allow our Zoomers to collaborate with teammates and offer special onsite events, lunches, and more.

This position is a remote position

Overview

• Lead LegalZoom’s communications team, scaling the company’s corporate, product, and internal communications functions
• Work closely with LegalZoom’s CEO and senior executives across Marketing, Product, People, and other teams to set our communications objectives, define and shape the company’s core narratives, and tell stories that advance top-level company goals
• Work with media to drive mainstream awareness of important business and product milestones, our mission and brand, small business success stories, and other work that advances our reputation among key audiences in business, technology, etc.
• Develop internal communications plans and strategies that build trust and alignment on company culture, values, vision, and LegalZoom’s business goals
• Manage our quarterly earnings process in partnership with our investor relations and finance teams
• Build the overall external platform strategy that utilizes our data and our leadership team, elevating LegalZoom as a key, authoritative voice on topics related to entrepreneurship and small businesses
• Partner with Marketing on creation and promotion of initiatives that bring to life our brand promise and advance our platform
• Other duties as assigned
• Occasional travel may be required as needed

• 15+ years of experience, predominantly in leading in-house communications teams
• Expertise in (1) earned media and program strategy, as well as the expanding nature of communications work – from thought leadership to social media, paid placements, and other brand visibility programs; (2) supporting C-suite executives’ internal communications needs at a scaled company
• A track record of building consensus across teams and generating the support of leadership on critical company initiatives and cross-functional projects
• Proven experience working with media, with longstanding, productive relationships with national business, technology, consumer, local, and vertical press
• Curiosity and a command of data and how it can be used to uncover insights that advance company narratives
• Excellent writing and editing skills and an ability to communicate creatively and succinctly
• Passion for entrepreneurship and helping small businesses
• Remote employees should confirm that the internet service available has adequate bandwidth to support all work processes.

Medical, Dental, Vision Insurance

401k, With Matching Contributions

Paid Time Off

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Short-Term/Long-Term Disability Insurance

Plus other wellness benefits to include:

Fertility

Mental Health

One Medical

Fringe lifestyle benefits up to $250