Veritas Recruitment
Customer Service Officer (Remote)
Customer Service Officer | Veritas Recruitment |Australia
This company doesn’t just manufacture and distribute—theyrevolutionise industries with cutting-edge solutions and unmatched customersupport. With a stellar reputation and a commitment to excellence, theypride themselves on delivering innovative commercial products andunparalleled service to their valued clients.
The Position:
...Customer Service Officer | Veritas Recruitment | Australia
This company doesn’t just manufacture and distribute—they revolutionise industries with cutting-edge solutions and unmatched customer support. With a stellar reputation and a commitment to excellence, they pride themselves on delivering innovative commercial products and unparalleled service to their valued clients.
The Position:
Are you passionate about making a difference? We’re on the hunt for a dedicated and dynamic Customer Service Officer to become an expert in customer support. If you excel in communication and have a genuine passion for customer satisfaction, this could be your next opportunity.Â
Key Responsibilities:
- Process sales orders accurately through SAP.
- Provide updates on stock availability, pricing, delays, and estimated arrival times.
- Follow up with customers pre- and post-servicing.
- Respond to general product and delivery enquiries.
- Field enquiries regarding repairs and credits from existing clients.
- Produce daily sales order reports and other reports as requested by management.
- Liaise with freight companies.
- Follow up on pending emails and enquiries.
- Check stock availability.
The Candidate:
- Familiarity with CRM systems, MS Office, and particularly SAP will be highly regarded.Â
- Ability to meet deadlines and juggle priorities with ease.
- Precision and accuracy are your trademarks.
- Strong communication skills and a collaborative spirit are essential.
- Strong product-based customer service experience within an office environment is highly desirable.
Benefits:
- Flexible working arrangements – work from home 2 days a week, 3 days in the office (after a 6-month training period).
- Join a tight-knit team with an amazing work culture.
- Quarterly lunches provided.
- Unlimited free coffee – high-grade coffee machine!
Join a renowned brand, recognised globally!
This is an opportunity to be part of a friendly, supportive, and dedicated team. Step into a role where you can truly make an impact and grow with a company that values your contributions.
Ready to embark on an exciting journey? Apply now and be a key player in delivering exceptional customer experiences!
APPLY Today!
To apply online, please click on the appropriate link and send your CV in Word format. Alternatively, for a confidential discussion, please contact Joni Gilbertson on 03 9535 2111.
