Customer Service Representative (Remote)

Salary: Competitive Salary
Job Type: Full time
Experience: Senior Level

Talentify.io

Customer Service Representative (Remote)

Customer Service Representative | Talentify.io | UnitedStates

Employer Industry: Automotive Warranty Services

Why Consider This Job Opportunity

...

Customer Service Representative | Talentify.io | United States

Employer Industry: Automotive Warranty Services

Why Consider This Job Opportunity

  • Competitive pay with monthly bonus shares and additional sales contests
  • Comprehensive benefits including medical, dental, and vision coverage
  • Opportunities for professional growth and advancement within the organization
  • Flexible work-from-home options available, with a consistent work schedule
  • Generous time off policy with 15 days of PTO and 8 paid holidays
  • Supportive team environment recognized for its company culture and diversity

What To Expect (Job Responsibilities)

  • Handle inbound and outbound calls to educate customers about their warranties
  • Provide exceptional customer service while managing conflict effectively
  • Collaborate with team members to enhance the overall customer experience
  • Identify and resolve customer issues through strong problem-solving skills
  • Maintain a positive attitude while navigating challenging customer interactions

What Is Required (Qualifications)

  • High School diploma required; Associate or Bachelor’s degree preferred
  • Minimum of 3 years of experience in a customer service role with conflict resolution
  • Experience in the automotive industry is a plus, with knowledge of repair shop procedures
  • Exceptional verbal and written communication skills
  • Ability to thrive in a fast-paced work environment

How To Stand Out (Preferred Qualifications)

  • Experience in a call center environment
  • Familiarity with automotive warranties and ancillary products
  • Proven track record of exceeding customer service goals
  • Strong emotional resilience to handle challenging calls
  • Ability to work flexible hours, including rotating Saturdays

#AutomotiveWarranty #CustomerService #CareerGrowth #WorkFromHome #CompetitiveBenefits

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Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home

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