Business Development Manager (Remote)

WHO WE ARE

Sapaad is a global leader in all-in-one unified commerce platforms, dedicated to delivering world-class software solutions. Its flagship product, Sapaad, has seen tremendous success in the last decade, with thousands of customers worldwide and many more signing on. Driven by a team of passionate developers and designers, Sapaad is constantly innovating and introducing cutting-edge features that reshape the industry. Headquartered in Singapore, with offices across five countries, Sapaad is backed by technology veterans with deep expertise in web, mobility, and e-commerce, making it a key player in the tech landscape.

ROLE OVERVIEW

The Business Development Manager will be responsible for prospecting and acquiring business from the hospitality sector. This role requires a winning spirit, proactive initiative, and excellence in execution. The candidate will engage with top management, build a robust network, and promote Sapaad’s unique offerings. Leveraging various strategies, including outbound calls, social media connections, and networking events, the candidate will build a strong pipeline and achieve business goals.

KEY RESPONSIBILITIES

1. Prospecting and Business Acquisition:

• Identify and target hospitality companies, hospitality consultants, restaurant consultants, hospitality investment groups, large brands with many outlets, and restaurant brands with high business volumes.
• Engage with top management of restaurant brands and build contacts at multiple levels.
• Monitor activities of brands with franchises and track outspoken F&B brand heads.

2. Business Engagement:

• Make outbound calls and establish connections with senior F&B personnel via LinkedIn and other sources.
• Develop a strategy and execution plan for each account, focusing on building a robust pipeline.

3. Market Analysis and Strategy:

• Study existing POS systems and develop counterstrategies.
• Stay updated with industry trends and competitor activities.

4. Networking and Events:

• Attend and participate in major food and horeca events.
• Organize and lead demos, webinars, seminars, and other promotional activities.
• Utilize food bloggers and influencers to spread positive messaging about Sapaad.

5. Product Knowledge and Promotion:

• Gain a thorough understanding of Sapaad’s philosophy and unique selling points by product and module.
• Leverage the existing customer base and utilize content and academy videos to promote Sapaad.
• Clearly articulate why Sapaad is the best product in the market.

6. Weekly Review Meetings:

Conduct weekly review meetings focusing on:

• Account details

• Deal size

• Opportunities

• Competition

• Contact level

• Challenges

• Deal status

QUALIFICATIONS:

• Proven experience in business development, preferably within the hospitality or Food and Beverage (F&B) sector.
• Strong understanding of the hospitality market and POS systems.
• Excellent communication, negotiation, and networking skills.
• Ability to build and maintain relationships with top management and key stakeholders.
• Proactive, results-driven, and capable of working independently.
• Must have a valid UAE driving license.

Additional Information:

• The role requires proactive engagement through various channels, including phone calls, social media, and 100% in-person engagement or outbound calls.
• The candidate should be enthusiastic about the F&B industry and possess a strong desire to drive business growth for Sapaad.

KEY SKILLS

Business Development

Sales

New Client Acquisition

Hospitality Industry

SaaS

POS

Large Account Sales

Client Prospecting

Outside Sales

• Horeca