Sales Lead (Remote)

Sales Lead | ThyssenKrupp AG | Germany

Company

SteelBuy is a leading B2B online metals marketplace, connecting buyers andsellers across the global metals supply chain. Our platform streamlines andinnovates transactions for mills, traders, and service centres. As wecontinue to expand internationally, we aim to foster growth and efficiencyin diverse markets through technology-driven solutions.

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Sales Lead | ThyssenKrupp AG | Germany

Company

SteelBuy is a leading B2B online metals marketplace, connecting buyers and sellers across the global metals supply chain. Our platform streamlines and innovates transactions for mills, traders, and service centres. As we continue to expand internationally, we aim to foster growth and efficiency in diverse markets through technology-driven solutions.

Your responsibilities

Promote SteelBuy’s metals trading marketplace to the German metals industry, building strong relationships with mills, traders, and stockists
Onboard mid to high volume buyers and sellers, reinforcing the SteelBuy approach to all users and ensuring excellent customer service
Prepare and present presentations and decks; train and onboard new customer success hires when necessary
Serve as the first point of contact for service and technical inquiries, solving customer issues or escalating as needed
Monitor and report on competitors’ activity and track customer success KPIs like onboarding success and satisfaction
Coordinate with freight forwarders and partners to ensure smooth deliveries and streamline touchpoints
Assist with resolving quality issues by maintaining records and inspecting non-conforming products
Continually looking for ways to improve the end-to-end process flow and post-sale process for customer
Mentor and coach the customer success team, fostering a high-performance culture focused on growth and service excellence

Your profile

Experience in the German metals industry, preferably with a mill or large service centre
Strong background in business development, client base building, and key account management or customer service
Extensive technical knowledge of carbon steel, stainless steel, or aluminium, along with strong relationships with steel mills and service centres
Fluent in German and English, with first-class communication and organisational skills
Proficient in CRM systems with a self-dependent, solution-oriented approach
High service orientation with experience inspecting non-conforming metals and ensuring compliance with specifications
Bonus: Fluency in Spanish and/or Dutch, and experience in the metals trading sector

You don’t match all criteria in our job profil, but you would like to become part of our #GENERATIONTK? Send us your application! We are looking forward to getting to know you!

Your benefits

Global Impact: Shape the future of an international marketplace with far-reaching influence
Growth Opportunities: Lead and develop a dynamic, growing team and expand your leadership in new markets
Innovative Culture: Join a forward-thinking company at the forefront of technology and business growth
How we work. Flexible working hours, possibility to work remote

Did we spark your interest? We are looking forward to your online application!