Urgent Support Client Fran Ais Pour Service De Streaming T L Travail D But (Remote)

Urgent Support Client Fran Ais Pour Service De Streaming T L Travail D But | ProRekruter jobs -Portugal | Portugal

This offer is a remote opportunity to work ONLY in South Portugal (below Coimbra district)

PT: URGENTE! / Suporte Francês – Serviço de streaming / home office / Início 20.11
FR: URGENT! / Support français – Service de streaming / bureau à domicile / Début 20.11

✅ Location: Portugal,

• Start date: 20.11 (20th November)
• We offer remote work system in the area of Districts: Castelo Branco, Lisbon, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro!
• We don’t need any experience, we offer training!
• Rotational shifts system: Monday -Sunday (7:00 –21:00)-40h/5days per week incl. Public Holidays (2 rotational days off)

✅ Company:

Our client is a premier streaming service that offers a vast collection of movies, TV shows, and original content from well known brands! The platform delivers magical entertainment experiences to millions of subscribers worldwide.

Join our team to be part of an innovative, creative, and dynamic environment where storytelling comes to life and inspires audiences of all ages.

We are looking for reinforcements in the form of French-speaking employees for our team in Portugal.

We are looking for you, entrusted with the support of our customers.

✅ As a Customer Support you will:

• Support of all customers’ requests in French by phone, chat and social media
• Support viewers with account and application issues, especially regarding software functionality and configurations
• Serve as the first point of contact for viewers and act as a vital brand ambassador
• Deliver accurate and real-time responses to viewers’ inquiries.
• Maintain detailed records of customer interactions, including inquiries, complaints, and actions taken.

✅ Competitive salary and remuneration system (incl. meal allowance):

• 895€ gross x 14 months (it’s 1044€ gross x 12 months) -basic salary
• up to 100€ gross performance bonus/month
• meal allowance: 7,23€ NET/day in a voucher card (approx 145€ NET/month)
• 20 €/month – Transport allowance

It’s on average from 1064€ – 1164€ per 12 months

✅ What do we offer?

• Urgent start date: 20.11 (20th November)
• Complete online hiring process regulated & we send the EQUIPMENT to your home!
• Fixed term, renewable full time employment contract for 6 months (according to the Portuguese law)
• We offer remote work system in the area of Districts: Castelo Branco, Lisbon, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro!
• Rotational shifts system: Monday -Sunday (7:00 – 21:00)-40h/5days per week incl. Public Holidays
• A Bring a Friend Program with attractive incentives
• Private Health Insurance from day 1
• Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!

✅ What do we expect?

• You speak French (at least C2 level)
• You speak communicative English – min. B2 level
• You live in Portugal
• You are customer-oriented and enjoy interacting with people

✅ EU citizenship or a residence permit in Portugal is mandatory

Are you interested in a new adventure? Then apply to start your new career!

We look forward to you !

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Job Types: Full-time, Contract
Contract length: 6 months

Pay: 1,064.00€ – 1,164.00€ per month

Application Question(s):

• Your email and phone number are mandatory to proceed your application in this recruitment, please leave it here:
• When is the closest possible date to start for you?
• Are you ready to work remotely from one of the districts: Castelo Branco, Lisbon, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja or Faro?
• Outside of Portugal CANDIDATES: If you are living ABROAD now, are you ready to relocate to Portugal? If so, when is this possible for you?
• If we decide to continue your application, you will receive from our client an invitation to a HARVER assessment. Is it okay for you to complete it?
• Are you legally authorized to work in Portugal?

If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.).

• Is French your native language?
• Your current location (City):
• This offer is connected with our client Concentrix+Webhelp Portugal. Are you okay with continuing with your application? (If you ever worked with them before, please leave the notes here)

Language:

• French (C2-native) (Required)
• English (min. B2) (Required)

Expected Start Date: 20/11/2024

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home