Customer Care Sales Representative Social Media Manager (Remote)

Customer Care Sales Representative Social Media Manager | Oxale Infotech | Worldwide

Oxale Infotech

Job description
Are you ready to embark on a career journey where you can make a real difference in people’s lives while driving sales growth? Look no further! Oxale Infotech is seeking passionate individuals to join our team as Customer Care and Sales Representatives.
As a Customer Care and Sales Representative, where you can work from the comfort of your own home, allowing you to achieve a better work-life balance while still making a meaningful impact on our customers and our business.
If you are a confident communicator with excellent English language skills, you’ll play a crucial role in ensuring our customers receive the highest level of support and guidance, all while driving sales to contribute to our company’s growth.

About Us:
Oxale Infotech, providing the services in the United States. With a commitment to excellence and a customer-centric approach, we strive to exceed expectations and build long-lasting relationships with our clients.

Responsibilities :
As a Customer Care and Sales Representative, you will:

• Identify and assess customers needs to achieve satisfaction.
• Addressing inquiries, resolving issues, and providing service recommendations.
• Utilize your excellent communication and sales skills to build sustainable relationships and trust with customer.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Take the extra mile to engage customers.

Requirements and Skills:

• Excellent English communication skills are essential for this role.
• Having strong conflict resolution skills helps customer care executives resolve customer issues promptly.
• Strong English communication skills are vital for building rapport, understanding customer needs, and active listening.
• Ability to multi-task, prioritize, and manage time effectively.
• Interpersonal Communication Skills with positive attitude, patience and empathy.
• Collecting and analyzing customer feedback.
• Availability to work night shifts.

Job Description:

• Female Required
• Night Shift
• This is a night shift position with working hours from 8:30pm to 6am IST (Indian Standard Time).
• While this position requires working during non-traditional hours, we offer comprehensive training and support to ensure your success in the role.

Why Join Us?

• Flexible work schedule and the opportunity to work remotely.
• A supportive and collaborative work environment where your contributions are valued and recognized.
• Opportunities for career growth and advancement within the company.

Ready to Join Us?
If you’re ready to take the next step in your career and become a part of our dynamic team, we want to hear from you! Send your resume at info@oxale.com and start making a difference today!

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home