Product Designer (Remote)

By building the future of identity verification in the United States and reinventing the currently clunky, ineffective, and expensive process, we believe strongly that the future will be 10x better.

We’ve had tremendous traction and are growing extremely quickly. Already our real-time APIs have helped verify hundreds of millions of identities, beginning with financial services. In 2021, we raised a $70M Series B round, led by Craft Ventures to rapidly scale our best in class products. We’ve earned coverage and awards from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have landed on the Forbes Fintech 50 in 2023 and 2024. Last but not least, we’ve even been a part of history — we were the first company to go live with the eCBSV and testified before the United States House of Representatives.

Role:

We are seeking a talented Product Designer with 3-5 years of experience to lead the redesign of our flagship dashboard product. In this role, you will conduct user interviews to deeply understand the user journey and the purpose of our dashboard, collaborating with our Product Management, Engineering and Data Science teams to implement an optimal UX/UI experience and a scalable design language for future product developments. You will be a key contributor to our product vision, guide design decisions, champion design thinking, and ensure that our products are simple, effective, and delightful.

This is a remote, US-based role.

Responsibilities:

• Conduct user interviews and usability studies to gather deep insights into user behaviors, needs, and pain points
• Map and analyze user journeys to identify opportunities for improvement
• Prove your design hypotheses and directions through data
• Work closely with product managers, engineers, and other stakeholders to ensure designs are feasible and aligned with business objectives
• Deliver detailed wireframes, user flows, visual design and other artifacts to agile development teams and refine as needed during project sprints
• Develop a cohesive design language and style guide for future product enhancements
• Stay up-to-date with industry trends and best practices to ensure our products remain competitive
• Advocate for user-centered design principles within the organization

Requirements:

• 3+ years of experience designing web applications through the product development cycle, ideally for B2B SaaS applications
• Comfortable bringing a strong and informed design point of view to the product team
• Proficiency in conducting customer research to guide design decisions (including prototypes and user studies)
• Self-starter, high-energy, and proactively push projects forward
• Ability to work with ambiguity
• Strong teamwork and interpersonal skills
• Understanding of responsive design principles and front-end technologies (HTML/CSS/JavaScript) is a plus
• Candidates must be legally authorized to work in the United States and must live in the United States

Salary Range:

• $150,000/year – $180,000/year

Perks:

• Employer paid group health insurance for you and your dependents
• 401(k) plan with employer match (or equivalent for non US-based roles)
• Flexible paid time off
• Regular company-wide in-person events
• Home office stipend, and more!

Corporate Values:

• Follow Through
• Deep Understanding
• Whatever It Takes
• Do Something Smart