Commerce Project Manager (Remote)

• Projects will focus on Commerce implementations and ongoing services.
• Project Planning and Execution: Develop and execute project plans, ensuring that projects are delivered on time, within budget, and according to the defined scope. Monitor progress and make adjustments as needed.
• Stakeholder Management: Collaborate with stakeholders, both internal and external, to confirm project objectives, scope, and requirements. Manage client relationships and ensure client satisfaction throughout the project lifecycle.
• Team Leadership: Lead cross-functional teams, including designers, developers, marketers, and other project resources. Provide guidance, direction, and support to team members, ensuring effective collaboration and high-quality project deliverables.
• Resource Management: Allocate project resources effectively, ensuring that team members have the necessary capacity to complete their tasks. Monitor resource utilization and make adjustments as needed to optimize project efficiency.
• Risk Management: Identify and assess project risks and develop mitigation strategies. Proactively manage risks throughout the project lifecycle to minimize their impact on project outcomes.
• Budget Management: Develop and manage project budgets, tracking expenses and ensuring cost control. Monitor project profitability and take corrective actions when necessary.
• Communication and Reporting: Facilitate effective communication between project team members, stakeholders, and senior management. Provide regular project status updates and reports, highlighting key milestones, risks, and issues.
• Quality Assurance: Ensure that project deliverables meet quality standards and adhere to best practices. Implement quality control processes to minimize errors and ensure customer satisfaction.
• Continuous Improvement: Identify opportunities for process improvement and implement best practices to enhance project management efficiency and effectiveness. Foster a culture of continuous learning and innovation within the project team.
• Documentation and Documentation: Maintain accurate project documentation, including project plans, requirements, change requests, and other project-related artifacts. Ensure proper documentation of project decisions and outcomes.
• Any other reasonable or necessary activity required by management or leadership

• Experience: A minimum of 8 years of experience as a Project Manager, with a focus on digital experience or commerce projects.
• Project Management Skills: Demonstrated expertise in project management methodologies, tools, and best practices. Proven ability to successfully manage complex projects from initiation to completion.
• Digital Experience Knowledge: In-depth understanding of digital technologies, trends, and best practices. Familiarity with user experience (UX) design, web and mobile development, content management systems (CMS), commerce applications and digital marketing.
• Leadership and Communication: Strong leadership skills with the ability to lead cross-functional teams and collaborate effectively with stakeholders at all levels. Excellent communication skills, both written and verbal.
• Budget and Resource Management: Experience in managing project budgets, allocating resources, and ensuring project profitability.
• Problem-Solving: Proven ability to identify and overcome project-related challenges and risks. Excellent problem-solving and decision-making skills.
• Stakeholder Management: Experience in managing client relationships, understanding client needs, and ensuring client satisfaction.
• Agile Methodologies: Familiarity with Agile project management methodologies, such as Scrum or Kanban, and experience in applying them to digital projects.
• Analytical Skills: Strong analytical and data-driven mindset, with the ability to gather and analyze project metrics and KPIs to drive continuous improvement.
• Certifications: Relevant certifications such as Certified Scrum Master (CSM) or similar certifications are a plus.
• Ability to travel as needed

Detroit – 150 W Jefferson

Merkle

Full time

Permanent