Manager Technical Operations (Remote)

At Oracle Cloud Infrastructure (OCI), we build the more intelligent future of cloud. OCI Sovereign Cloud is a team of smart, motivated, and diverse people that are focused on bringing the world’s most important work to OCI. We build and operate our government, classified, and sovereign cloud regions to be reliable and high-performance, just like our public cloud. Our customers and their mission are the center of what we do. We strive to improve our knowledge of the challenges our customers face which we use to enhance our cloud capabilities and work together to deliver their mission.

We are looking for a Technical Operations Manager to lead a new cloud operations team in Japan. The role will lead a team of Technical Operations Engineers to support 24×7 operations of Oracle’s Cloud Infrastructure as part of the Sovereign Cloud organization. We need a strong leader to help build and lead a team.

You must be passionate about operations and the customer experience. You should be comfortable supporting distributed systems that interact with a variety of services. You should enjoy building effective organizations, coaching and mentoring, and representing your organization to senior leadership. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn.

Career Level – M2

Responsibilities

Responsibilities:

• Supervise a 24/7 team of technical operators, ensuring that production applications your team supports are stable, reliable, and well-documented
• Work closely with engineering managers and development teams to ensure that platforms are designed with scale and operability in mind
• Troubleshoot and debug complex issues in production applications
• Own end-to-end availability and performance of key services and build automation to prevent problem recurrence
• Automate response to all non-exceptional service conditions
• Assist in the roll-out and deployment of new product features and installations to facilitate our rapid iteration and constant growth
• Develop tools to improve our ability to rapidly deploy and effectively monitor custom applications in a large-scale environment
• Recruit, retain, and develop strong engineers while embodying OCI values and culture

Requirements:

• Japanese Language Skill: Native level
• Bachelor’s degree, in Computer Science, or equivalent work experience
• 3-5 years equivalent work experience in Infrastructure as a code/SRE/DevOps tooling/Automation in supporting large scale systems in Production
• 1-3 years of experience in the management of Engineering/DevOps/SRE teams
• Experience with Linux
• Experience deploying code within change management procedures
• Experience participating in or running incident bridges

The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best-in-cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges.

We offer unique opportunities for smart, hands-on leaders with the expertise and passion to solve difficult problems in distributed highly available services and virtualized infrastructure. At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power our customer’s business critical applications.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

• Which includes being a United States Affirmative Action Employer