Ecommerce Trade Manager (Remote)

Ecommerce Trade Manager | Adore Beauty | Australia

At Adore Beauty, we don’t just adapt to change—we drive it. As leaders in the beauty eCommerce space, we’re seeking innovators who are ready to challenge the norm, build bold strategies, and shape the future of online shopping.

About the Role

We’re looking for a visionary eCommerce Trade Manager to drive our trade digital ecosystem.  This is not a maintenance role—this is about building something extraordinary. You’ll be the architect of cutting-edge eCommerce practices, uniting teams, tools, and technology to create seamless customer experience. 

The eCommerce Trade Manager will oversee the daily operations and overall user experience of the website, ensuring its smooth and effective performance. Collaborating with cross-functional teams, this role is pivotal in optimising conversion, supporting customer journeys and ultimately, increasing key eCom metrics. By aligning activities across the site and optimising the use of eCommerce tools—including content management, search, merchandising, promotions, and product information—the eCommerce Trade Manager will drive efficiency and deliver exceptional outcomes for both the business and its customers.

With direct oversight of a talented team, you’ll inspire and empower them to deliver exceptional results, fostering a collaborative and high-performing culture.

Key Responsibilities

• Innovate and Lead – Establish a cutting-edge eCommerce trade framework, aligning teams across the business to achieve unified goals while guiding and mentoring your team to excel in their roles.
• Data-Driven Excellence – harness analytics to uncover opportunities, forecast trends, and optimise site performance.
• Customer-Centric Evolution – Use insights to eliminate friction points, improve usability, and create seamless shopping experiences.
• Conversion Mastery – Drive measurable improvements across the customer funnel through creative CRO initiatives and A/B testing.
• Strategic Collaboration – Partner with internal stakeholders, from marketing to product development, to deliver campaigns that wow our customers.
• Digital Ownership – Oversee key eCommerce tools, ensuring they are leveraged to their full potential to enhance revenue and customer engagement.

Who You Are

You’re a disruptor, an innovator, and a leader. You don’t just follow trends—you set them. You thrive on solving complex problems and have a proven track record of delivering transformative results in an eCommerce trade environment. 

You bring

• Expertise: 4-5+ years in eCommerce with a focus on trade, strategy, analytics, and customer experience optimisation.
• Innovation Mindset: A passion for challenging norms and developing new ways of working.
• Leadership Skills: The ability to inspire and guide teams toward shared goals.
• Technical Savvy: Hands-on experience with eCommerce platforms, CRO tools, and data analytics.
• Customer Focus: A relentless drive to create the best possible online shopping experience.

Working at Adore Beauty – Perks & Benefits

• Flexible working arrangements, including hybrid options.
• 40% team discount and access to heavily discounted salon treatments.
• Opportunities for professional growth and continuous learning.
• Employee-led diversity and inclusion initiatives.
• Generous paid parental leave.
• Monthly values awards to recognise team excellence.
• Access to the Employee Incentive Program (STIP).

Who We Are
Founded in 2000, Adore Beauty has grown from a small garage start-up to an ASX-listed beauty powerhouse. With 250+ global brands and 13,000+ products, we’re driven by our mission to make beauty accessible to all. Our unique culture is built on collaboration, positivity, and a commitment to always doing the right thing.

This is your chance to join a team that’s rewriting the rules of beauty eCommerce.

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home