Solutions Engineer Atlanta Tampa Or Dallas (Remote)

We are seeking a dedicated and knowledgeable Solutions Engineer to become an integral part of our dynamic team. This remote role, open to candidates located in Atlanta, Tampa, or Dallas, involves working collaboratively with our sales team to provide exceptional technical expertise and support, ultimately driving successful outcomes for our clients. As a Solutions Engineer, you will play a vital role in illustrating the value of our offerings, conducting compelling demonstrations, and leading customers through proof-of-concept (PoC) projects. Success in this position is rooted in cultivating robust relationships with clients and effectively partnering with cross-functional teams, including innovation labs, consultants, and marketing.

Key Responsibilities

• Engage with Customers: Actively promote our product portfolio at customer meetings and industry events, showcasing how our solutions can effectively tackle customer challenges and enhance business performance.
• Collaborate with Sales: Work closely with sales representatives to identify new sales prospects and expand existing customer accounts.
• Lead Proof-of-Concepts: Collaborate with clients to design and assess technical solutions during PoC projects, whether conducted remotely or onsite.
• Deliver Presentations: Facilitate product demonstrations and technical discussions, particularly with executive-level stakeholders.
• Drive Innovation: Gather insights from customer interactions to inform product development, ensuring alignment with market demands.
• Share Knowledge: Mentor and guide peers and internal teams to enhance the overall capabilities of the organization.
• Custom Tailor Presentations: Adapt presentation materials to align with the specific requirements of each customer, delivering a personalized experience.

Required Skills

To excel in this role, ideal candidates should possess a self-driven attitude, strong ambition, and a genuine enthusiasm for technology and customer success. Candidates should have experience in a technical customer-facing environment and be eager to leverage technology to solve intricate business challenges. The following skills are essential:

• Team Collaboration: Ability to function effectively as a team player and assist colleagues across various functions.
• Communication Skills: Proficient at articulating technical concepts in accessible business language, simplifying complex ideas for diverse audiences.
• Technical Expertise: 3-5 years of experience within the observability or application performance management (APM) domain.
• Problem Solving: Proven capability to troubleshoot technical issues and guide clients towards effective resolutions.
• Project Management: Effective in managing multiple initiatives and collaborating with various sales teams to achieve organizational goals.
• Desire to Learn: Commitment to continual learning and staying abreast of evolving technologies and practices.
• Travel Flexibility: Willingness to travel up to 30% of the time.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or a related discipline, or equivalent work experience.
• 3+ years of experience in the observability sector.

Preferred Requirements

• Familiarity with contemporary technologies such as containers, Kubernetes, OpenShift, and CI/CD pipelines.
• Experience with cloud platforms (AWS, Azure, GCP) and automation tools.

Career Growth Opportunities

We are dedicated to promoting a culture of excellence, innovation, and personal growth within our team. We provide ample opportunities for professional development and continuous learning, enabling you to enhance your skills and advance your career.

Compensation And Benefits

• Salary Range: (82,000 – )133,000, reflecting experience, skills, education, and work location.
• Total Compensation Package: Includes unlimited personal time off, a stock purchase plan, and a comprehensive rewards system.
• Benefits: Comprehensive medical, dental, and retirement benefits, including a company-matching 401(k) plan.

By joining our organization, you will work alongside industry leaders in cloud technology and harness cutting-edge AI and machine learning innovations. We are an Equal Opportunity/Affirmative Action employer and encourage applicants from all backgrounds to consider this opportunity.

Employment Type: Full-Time