Caf Manager (Remote)

Caf Manager | Mint construction and maintenance Ltd | Worldwide

Job Title: Café Manager

Location: cwmbran

Hours: Full-time, Six Days a Week (Monday to Friday, 7 AM – 3 PM; Saturday, 7 AM – 2 PM)

Position Summary:

We are looking for a dedicated and experienced Café Manager to take on a hands-on role managing our café. This individual will oversee all aspects of the café’s daily operations, from customer service to cooking and compliance with health and safety regulations. As a key part of our team, the Café Manager will be responsible for creating a welcoming atmosphere, developing daily specials, and offering creative menu options. This position requires a blend of strong leadership, culinary skills, and business acumen. Applicants must have the necessary qualifications and experience to maintain the highest standards of service and food quality.

Responsibilities:

1. Operational Management

•* Open and close the café daily, ensuring all procedures are followed.*

•* Oversee café cleanliness, presentation, and maintenance, ensuring a welcoming environment for customers.*

•* Maintain inventory levels, ordering supplies and managing deliveries.*

•* Manage cash handling, reconcile daily transactions, and ensure accurate record-keeping.*

•* Monitor café performance, providing regular reports and insights to improve efficiency.*

2. Cooking and Menu Development

•* Prepare and cook high-quality meals and beverages, ensuring consistency in taste and presentation.*

•* Design daily specials and unique menu items that cater to customer preferences.*

•* Develop a schedule of themed or special meals for different days of the week to enhance the customer experience.*

•* Maintain a clean and organized kitchen that meets food safety standards.*

3. Customer Service

•* Deliver excellent customer service, ensuring a positive experience for all patrons.*

•* Handle customer feedback, inquiries, and complaints in a professional and friendly manner.*

•* Build strong relationships with customers, fostering loyalty and repeat business.*

4. Staff Management and Training

•* Recruit, train, and supervise café staff, ensuring they are well-prepared to deliver excellent service.*

•* Conduct regular performance reviews, provide feedback, and foster a positive team environment.*

•* Create and manage weekly staff schedules to ensure smooth operations and coverage during peak hours.*

5. Compliance and Safety

•* Ensure strict adherence to all health and safety regulations, including food hygiene standards.*

•* Conduct regular risk assessments and maintain compliance with local food safety guidelines.*

•* Train staff on food handling, hygiene practices, and café-specific safety protocols.*

•* Stay informed on regulatory changes and make adjustments to policies and procedures as required.*

6. Financial Management

•* Oversee the café’s budget, monitoring costs and revenue to achieve financial targets.*

•* Implement strategies to optimize profit margins while maintaining quality and service standards.*

•* Track and report on sales performance, identifying areas for improvement and growth.*

7. Marketing and Community Engagement

•* Develop promotions to attract new customers and encourage repeat business.*

•* Engage with the local community, participating in events or collaborations to increase the café’s visibility.*

•* Gather customer feedback on specials and menu items to refine offerings and enhance customer satisfaction.*

Qualifications and Skills:

•* Proven experience in café or restaurant management, with a strong background in cooking.*

•* Food Safety and Hygiene certifications (Level 2 or above).*

•* Knowledge of health and safety regulations in the food industry.*

•* Excellent leadership skills with the ability to motivate and manage a team effectively.*

•* Strong multitasking and organizational abilities.*

•* Creativity and flexibility in menu planning and recipe development.*

•* Proficiency with POS systems, financial reporting, and inventory management.*

How to Apply:

Please submit your CV and a cover letter highlighting your relevant experience and qualifications, including examples of your menu planning and cooking skills.

We are an equal opportunity employer and encourage applications from all qualified individuals.

Job Type: Full-time

Pay: £23,000.00-£27,017.00 per year

Additional pay:

• Performance bonus

Benefits:

• Company pension
• Discounted or free food

Flexible language requirement:

• English not required

Schedule:

• Monday to Friday

Experience:

• Supervising experience: 1 year (preferred)
• Restaurant management: 1 year (preferred)
• Bar management: 1 year (preferred)
• Hospitality: 1 year (preferred)
• Customer service: 1 year (preferred)
• Management: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: Remote

Expected start date: 03/11/2025

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home