Internal Communications Manager Channels Colleague Experience (Remote)

About Us

Join our World of Talent

Global, culturally diverse, inclusive, and innovative – welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionising how organisations approach talent acquisition, AMS stands as a world leader in the industry.

Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.

The Role

Our opportunity is your chance to own, drive and optimise all internal communication channels and enhance colleague experience across our global organisation.

Let’s talk!

Key Accountabilities

What you’ll be doing:

• Owning our global channel management and infrastructure – overseeing and continuously improving all internal communication platforms (intranet, digital banners, Viva Engage), ensuring they are engaging, user friendly, accessible, on brand and effective in reaching colleagues globally.
• Leading the scheduling, production and distribution of global newsletters.
• Ensuring content going into our channels is clear, appropriate for the audience, in line with our global strategy and maximising engagement.
• Acting as an internal brand guardian, ensuring that all channels and internal communications consistently uphold our brand guidelines, tone of voice and visual identity.
• Supporting the embedding of our vision, ways of working, EVP, and global Strategy to bring about ‘One AMS’ culture and sense of belonging.
• Fostering a connection between regional Engagement Committees and our central Engagement strategy – providing insights, recommendations and guidance where needed.
• Generating engaging and authentic colleague stories and bringing these to life through a variety of multimedia (video, podcasts, blogs).
• Leading and executing the Internal comms channels roadmap to continuously improve our channels, making sure we are getting return on investment and using our channels to their full potential as well as keeping abreast of new internal comms technologies we could be utilising.
• Producing sophisticated data and insights on channel performance and using this data to inform the wider internal comms team and stakeholders, drive improvements and guide decisions.
• Owning and managing supplier relationships for the provision of all internal comms channels.
• Ensuring all comms channels are performing as expected, escalating and managing through to solution any performance issues.

Skills & Experience

You’ll need to demonstrate:

• Experience working with and owning a variety of internal communications channels/platforms – experience using Interact software would be an advantage.
• Can confidently manage channel (or project) schedules, with the ability to swiftly adapt to shifting priorities or plans.
• Proven ability to review, edit and write engaging, concise, and clear content, always with the audience/colleague experience as the focus.
• Competent at using Microsoft Teams, PowerPoint and Word – in particular, being confident in creating clear, engaging, and brand compliant content and presentations is important.
• Experience reviewing data and analytics and using this to tell a story/provide insights, recommendations and inform decisions.
• Creative and innovative thinking – an enjoyment of thinking outside of the box to excite and engage our employees.
• A genuine passion for upholding company culture and enhancing colleague experience.
• Confident at liaising with stakeholders of all different levels – including Senior Leaders.
• Solution orientated approach – working with stakeholders, challenges, changing circumstances with agility, positivity and proactivity

Other

Why AMS?

At AMS, we recognise the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.

We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It’s our world but you can do it your way.

We offer:

• Full training and support
• High value and challenging work
• A vibrant, diverse, and collaborative culture
• Flexible working
• A competitive reward and benefits package*
• The opportunity to embark on a recruitment career with one of the world’s leading recruitment companies

• Details may vary slightly depending on your location, local labour law, etc.

Our culture of inclusion and belonging.

We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email talentacquisition.generalenquiries@weareams.com or make a member of our Talent Acquisition team aware at any time.

Hit the Apply now button to get your journey started!

We take pride in being Disability Confident. This helps to ensure that you can be interviewed fairly if you have a disability, long- term health conditions, or are neurodiverse. You will be shortlisted based on minimum criteria for the role and will be offered support and/or adjustments for the recruitment process if you wish.