Sysops Engineer (Remote)

About Arcanys

Arcanys launched in 2010 to help entrepreneurs and innovators from Australia, Europe and other parts of the globe accelerate their software development with dedicated remote engineers from the Philippines (and, more recently, Bulgaria).

Why work with us?

There’s a unique spirit to Arcanys—manifested in our amazing talents, passion for technology, and a strong focus on everyone’s career and personal development. As a company rooted in people, we make a point to offer exciting work opportunities and foster a culture that everyone can meaningfully contribute to.

Join us as a: SysOps Engineer

In this role you’ll get to:

• Monitor Google Security Alerts such as user activity and PCI-DSS
• Monitor compliance of mobiles and laptops in MDM and take action to remediate
• Monitor the Security Hub, Trusted Adviser, and Cloudwatch consoles for alarms and triage required action
• Perform monthly user audits, identify, manage, and implement overall security concerns
• Maintain s OUs, Groups, and hard drive permissions
• Stay on top of new functionality from Mosule, recommend and implement the new process
• Monitor the helpdesk and action tickets (onboarding, offboarding, procurement, and user requests)
• Identify, recommend, and implement improvements to the ITSM process
• Maintain JIRA and JSM automation
• Create and maintain a library of procedures
• Manage Asset Register
• Maintain patching of devices and their compliance in MDM and IAM controls
• Add new SSO applications as requested
• Do other assigned tasks if necessary

What you’ll need to succeed:

• Minimum 5 years of experience in IT security operations, preferably in a cloud-based environment.
• Proficiency in using Google Security Alerts, Mosyle, AWS (Security Hub, Trusted Advisor, CloudWatch), JIRA Service Management (JSM), and Okta for managing SSO applications.
• Experience in monitoring and responding to security incidents using tools like Google Security Alerts, Security Hub, Trusted Advisor, CloudWatch, and JIRA Service Management (JSM).
• Strong background in managing Mobile Device Management (MDM) tools, particularly in enforcing compliance and taking remediation actions.
• Proficiency in maintaining and managing user access controls, including Single Sign-On (SSO) applications using tools like Okta.
• Experience in managing and maintaining asset registers, performing regular audits, and ensuring compliance with security standards such as PCI-DSS.

The Perks:

We like to make sure the talent is well taken care of, and here are just some of the benefits you will enjoy:

• Top compensation based on expertise – we are only looking for top talent and pay accordingly.
• Long-term work from home + allowances – we let you work from the comfort of your home + amazing allowances you get to enjoy!
• Flexible working schedule. You can choose your working hours (within reason).
• Flat management style and open-door policy – no to micromanagement and your voice is being heard!
• Work with the latest technologies – you can hone your skills and work with Australian and European clients + a chance to earn more through our self-training program.
• Enrolment to HMO for a maximum of 3 immediate dependents on your 1st day.
• Incentive-based wellness program.
• Toastmasters, English classes, and other learning opportunities.
• Free consultations with Arcanys registered nutritionist-dietitians.
• Free access to our very own Arcanys CrossFit gym (or get a company-sponsored membership in a different gym, whichever suits your needs best).