Service Support Analyst Healthcare Project Manager (Remote)

• Corp to Corp Resumes are accepted.

This full-time position will be assigned to the Department of Information Technology/GDAC/Health Information Exchange Authority and will work under the HIEA Business Relations Manager. This position has the responsibility for planning, directing and implementing large scale health care information technology projects and ensuring they are successful from a schedule, budget, quality and implementation perspective. Typical projects involve an implementation impacting the Medicaid provider community. The implementations have extensive visibility and significant political, monetary, and health care delivery impacts. The Medicaid projects managed are typically medium to high risk, medium – high complexity, and project portfolio budget exceeding 10M annually along with multi-million-dollar federal grants. This position provides technical and business expertise to ensure projects are properly planned, appropriately monitored and managed, performed in accordance with DIT standards and practices, and are completed on-time, within budget, with the desired quality, and providing the expected technical capabilities and business benefits or results. This position functions as the Business Relations Medicaid project manager.

Required Skills:

Ability to lead medium size, complex project(s), multiple small projects, at least one of which has medium risk and impact

Proven ability to provide regular day-to-day planning & organize the work of others, ability to multi-task & demonstrated high level of written skills

Well versed in IT, particularly relevant applications and platforms as well as agency and enterprise operational capabilities and strategies

Experience with providing project management leadership on complex projects and facilitating team involvement in resolving difficult technical issue

Proven ability to translate & communicate highly technical concepts, information, plans, & procedures to both highly technical personnel & non-IT user

Knowledge of the Project Management process, procedures, documentation, checklists, and reporting criteria

Knowledge & demonstrated ability to conduct detailed planning, project testing, & perform risk assessments & their associated risk mitigation actions

Ability to design and manage technical projects using quality assurance practices to ensure the project will be implemented on time

Experience in developing reports and graphical presentations for technical and non-technical audiences

Experience with Microsoft Office (Word, Excel, and PowerPoint) and Project

Service Support Analyst/ Healthcare Project Manager – REMOTE