Client Service Manager (Remote)

Loan Market – Join Our Fully Remote Team as a Loan Processor!

About Us
Loan Market is a leading mortgage broking firm recognized for its exceptional service and tailored lending solutions. With a national presence, we specialize in residential home and investment lending, and we take great pride in our reputation for precision and client satisfaction. Our team is committed to excellence, and we’re looking for passionate individuals to help us continue providing the best possible service to our clients.

About the Role
We are seeking a detail-oriented and proactive Loan Processor to join our team. In this fully remote role, you’ll play a key part in supporting our brokers and ensuring the smooth processing of loans from start to finish. You’ll be responsible for delivering top-tier service, managing loan applications, and utilizing various loan processing systems to assist in achieving our clients’ financial goals.

Key Responsibilities

• Provide comprehensive support to brokers throughout the loan process
• Manage and process loan applications, ensuring all required documents are complete and accurate
• Use servicing calculators and online application systems to support loan approvals
• Maintain clear and professional communication with clients and brokers
• Ensure all tasks are completed in a timely and efficient manner, adhering to company standards
• Stay up-to-date on industry regulations and best practices to provide optimal service

Position Requirements

• Proven experience in loan processing, servicing calculators, and online application systems
• Experience with MyCRM or similar CRM platforms is highly desirable
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• A professional, client-focused approach with the ability to handle multiple tasks in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Ability to work autonomously in a remote setting while maintaining high standards of productivity

Why Loan Market?

• Enjoy the flexibility of working from home—this is a fully remote role
• Competitive salary and growth opportunities
• Join a supportive and innovative team focused on professional development
• Interstate applicants are encouraged to apply

If you’re a self-motivated, detail-driven professional with a passion for the finance industry, we’d love to hear from you! Apply now to take the next step in your career with Loan Market.