Uniting People
Property Loss Adjuster (Remote)
Property Loss Adjuster | Uniting People | UK
Competitive salary + car allowance + bonus
Monday-Friday full-time
25 days holidays + BH
As our next Property Loss Adjuster, you’ll handle a range of claims ofvarying complexity and value; and you’ll enjoy working to a broad andbusy caseload. You will also be motivated by every day being different. So,you’ll need to come to us with a strong background in both Domestic and...
Property Loss Adjuster | Uniting People | UK
Competitive salary + car allowance + bonus
Monday-Friday full-time
25 days holidays + BH
As our next Property Loss Adjuster, you’ll handle a range of claims of varying complexity and value; and you’ll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you’ll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment.
Duties:
* Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
* Process all invoices and approve estimates within 5 working days of receipt/agreement.
* Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
* Full completion of all prepared site notes templates and associated documentation within set SLA’s.
* Ensure that the data contained in Cq is accurate at all times.
* Assist in maintaining accurate management information by completing spreadsheets as necessary.
* Reduce elapsed timescales by providing and fostering a pro-active approach to file management.
* Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s.
* Work to ensure correct policy interpretation and validation.
* Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats.
* Ensure files are up to audit standards at all times.
* In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s.
* Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
* Build good working relationships with clients and staff, internal and external.
* Maintain an awareness of business opportunities and refer all identified opportunities.
* Responsible for out of hours calls via a pre-set rota.
Requirements:
* High level of Property Loss Adjuster experience
* Already hold or working towards recognized professional qualifications at a diploma level
* Accuracy, attention to detail and an analytical approach
* Strong verbal and written communication
* Demonstrable experience of organizing and managing own workload is essential
* Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload
* Excellent time management to be able to work to short/changing deadlines
* 5 Grade A-C’s GCSE’s or equivalent including Math’s and English
* Being prepared to work nationally on occasion with overnight stays.
* Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays
Benefits:
Reward platform – discounts for over 800 retailers
25 days holiday (rising with service)
Well-being centre
Recognition programme
Paid fertility appointments
Fostering friendly employer
Pension – matched contribution up to 5%
Life Assurance (2 x basic salary)
Development, training and professional qualifications
