Partner Success Associate (Remote)

Partner Success Associate | TheGuarantors | UnitedStates

Partner Success Associate | TheGuarantors | United States

TheGuarantors is a cutting edge fintech company setting the standard in rent coverage with unrivaled insurance products. With a deep understanding of owner, operator, and renter needs, we believe renters deserve better access to the home of their dreams and operators deserve greater protection and growth opportunities. That’s why we’re leveraging our expertise in real estate and using AI-based technology to help operators qualify renters faster while mitigating the risk of rental income loss. With $4B+ in rent and deposits guaranteed, we work with 9 of the country’s top 10 operators and have been named one of Inc. 5000’s fastest-growing companies, one of Forbes’ Best Startup Employers, and one of Deloitte’s Technology Fast 500.

Responsibilities:

Service and support existing and new contracted clients
Perform in-person and virtual presentations with leasing agents and property managers
Monitor our B2C referral pipeline and support B2B clients as their residents consider our services
Train clients on our products and ensure full understanding, helping to answer any questions via the phone, email, or in-person
Meet or exceed assigned quota & KPIs on a monthly basis
Collect customer feedback on product, process and pricing changes

Requirements:

You are a self-starter: able and excited to take initiative on what’s needed for your client
You are comfortable presenting in front of large and small groups – you can connect with a client and tell TheGuarantors story
You have previous L&D or training experience
You have 2+ years in a training or account management role
You have strong written and verbal communication skills
Ability to work under pressure, organize, and prioritize responsibilities and client requests

Nice to Have:

Experience with Hubspot
2+ years in the multifamily industry

Benefits

Opportunities to make an impact within a fast growing company
Medical, dental, & vision insurance, beginning day one
Health savings account with employer contribution
Generous PTO and paid holidays
Flexible working hours
401(k)
Paid parental leave
Company sponsored short and long term disability
Flexible spending accounts (healthcare, dependent care, commuter)
Competitive salary

Base Salary

The base salary range is between $75,000 – $80,000 annually (with OTE at $130,000 first year)

Base salary does not include other forms of compensation or benefits. Final offer amounts are determined by multiple factors, including prior experience, expertise, location and current market data and may vary from the range above.

Stay in Touch

Does this role not quite match your skills, but you’re still interested in what we’re doing? Stay In Touch and apply to our Dream Job to be one of the first to hear about future opportunities!

TheGuarantors is an Equal Opportunity Employer. We celebrate diversity and are committed to an inclusive environment for all.

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home