Release Program Manager (Remote)

Department: Digital & Advisor Tech

Employment Type: Temporary Full-Time (18 months)

Work Model: Remote

Language: This role operates in English.

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

We are driving a transformation in the insurance industry, one that leverages our cooperative values and builds a digital enterprise that stands out in an increasingly crowded digital world. Our Digital & Advisor Technology team uses the same state-of-the-art technology, development practices and processes as leaders in the market and helps you grow your career by supporting you with a culture that makes it easier to get things done. The best part is that you will work with people that care passionately about you, our clients, our company and our higher social purpose.

As the Release Program Manager, you are responsible for coordinating and facilitating the release of solutions into production from multiple agile teams which will include initiatives supporting the Technology strategy for large scale programs, maintenance items and program deliverables that deliver and support significant business transformations across one or more lines of business. Using both agile and waterfall practices and approaches, you will coordinate, monitor and execute the smooth execution of a release process that takes tested, quality solutions from development to production.

Technologies You Have Experience With

• Strong agile practice skills and experience at the program management level.
• Experience in software development and infrastructure support.
• Experience in managing deployments with Git, Jenkins, AWS.

How You Will Create Impact

• Coordinate environments, infrastructure and application readiness for implementation releases.
• Coordinates the automation of the release management steps with a goal to reduce duration and manual effort while increasing quality.
• Lead the continuous improvement of release processes in partnership with Digital, Advisor and Contact Centre Platforms, Digtial & Digital Properties, Test Automation, other Technology Partners, and Vendors.
• Facilitate scrum of scrum sessions helping teams identify and resolve inter-team and external dependencies.

How You Will Succeed

• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view.
• You build trusting relationships and provide guidance to support the development of colleagues.

To Join Our Team

• You have five years of experience in Information Technology or a related field.
• You have 3-5 years of experience in project or program management including experience with release management in an agile and/or development operations (DevOps) setting.
• You have a post-secondary degree in Information Technology or a related discipline.
• Program Management Certification, Project Management Professional (PMP) designation or Agile Certification is an asset.
• Having an ITIL, Change Management or LEAN certification is an asset.

What You Need To Know

• Detail oriented work that requires a moderate degree of mental concentration for extended periods of time.
• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Volunteer opportunities to give back to your community.