Account Manager (Remote)

Company Overview

Get Levrg Inc. is a rapidly growing “Done For You” sales and marketing agency dedicated to helping customers eliminate low-value tasks so they can focus on high-value activities.

As a Canadian-incorporated company, we serve small and medium-sized businesses (1-500 employees) across North America, primarily in the SaaS and Professional Services industries. Our service delivery is powered by a talented team of sales and marketing support specialists based in our agency office in Dhaka, Bangladesh.

With a 100% recurring revenue subscription model, we build long-term partnerships with our clients, acting as an extension of their teams.

Job Summary

We are transitioning from founder-led sales to a sales-led organization, and this role is critical to that shift. As our first hire for this transition, you’ll serve as an anchor hire in our portfolio-based, full-cycle sales model.

In this role, you will manage customer relationships from lead acceptance to close, retention, and growth. You’ll inherit a portfolio of existing clients while also managing new accounts and upsell opportunities.

Your initial focus will be to transition relationships with current customers from the founder, ensuring their retention and exploring upsell opportunities. Over time, you’ll also manage inbound sales opportunities from Sales Accepted Leads.

Keys to Success

We seek candidates who embody our Core Values:

• Own It: Take responsibility and accountability without waiting for others.
• Ideas Are Your Value: Commit to continuous improvement and provide innovative ideas to deliver value.
• Radical Transparency: Communicate openly and proactively—good news or bad.
• Loyalty: Grow with us for long-term success, fostering loyalty with teammates and customers alike.

You are effectively an “intrapreneur,” running a book of business within the company. You’ll make objective decisions independently while staying aligned with our goals.

Key Responsibilities

• Manage the customer journey from lead acceptance to retention, upselling, and cross-selling.
• Act as the commercial “eyes and ears” for your portfolio, ensuring relationship health while partnering with the Service Delivery team.
• Maintain accurate HubSpot reporting and forecasting for your book of business.
• Build and nurture strong, lasting relationships with clients, with an emphasis on gaining referrals.
• Develop strategies to enhance client satisfaction and retention in collaboration with the Service Delivery and Product teams.
• Identify and present opportunities for revenue growth through upselling and cross-selling.

Qualifications

• Proven experience (3+ years) in sales and account management, preferably in Professional Services. Bonus: Experience selling talent (e.g., recruiting, offshoring) or sales and marketing services.
• Familiarity with complex service-based sales combined with the speed of SaaS sales cycles (<30 days).
• Demonstrated success in both new business acquisition and upselling/cross-selling.
• Strong understanding of offshore talent acquisition and outsourcing for SMBs.
• Results-driven and entrepreneurial in approach.
• Skilled in developing Territory Plans, Account Plans, and Pipeline Coverage Reports.
• Ability to work remotely with occasional in-person meetings in Toronto.

Compensation

• Base Salary: $70,000–$75,000 CAD annually
• Incentives: Performance-based commissions

How to Apply

To apply, please follow these steps precisely. Applications that do not follow these instructions will not be considered:

1. Email your resume to hr@getlevrg.com with “Account Manager Role” in the subject line.
2. Include the following in your email:

• Your Resume
• Your LinkedIn Profile URL
• A 1-2 minute video explaining why you want this opportunity. You may use free tools like Vidyard or Loom.

Qualified candidates will be invited to a first-round interview with our HR team, followed by interviews with the founders.