Sponsorship Operations Administrator (Remote)

The Sponsorship Operations Administrator is responsible for the smooth delivery of sponsorship administration, providing support in creating, issuing tracking and reconciling contracts and invoices and shared mailbox management. Proactively working across multiple accounts to support the delivery of excellent sponsorship experience for clients and their sponsors. Includes process development and working collaboratively across teams to provide consistent experience for clients and sponsors.

Responsibilities

• Ensures a smooth day-to-day delivery of sponsor administration across one or more clients
• Manage the sponsor contracts inbox, supporting the sponsor sales inbox and residual sponsor inboxes
• Partners with the sales team to ensure all sales account, contact, and opportunity records are accurate, kept up to date and maintained in the CRM system
• Partners with the sales team and client to ensure sales opportunities are accurately recorded and reported
• Prepares, issues and co-ordinates the successful completion of sponsor contracts and invoices, using a variety of tools
• Ensures all sponsor contracts are signed and payments collected and reconciled in line with the clients and Nteractive policies
• Provides regular sponsor contract and invoice reporting – such as contracts sent and signed, paid/unpaid
• Develops and manage internal reporting processes with the Director, Sponsorship Sales
• Becomes a champion for the ongoing development and daily administration of new operational tools
• Always acts as the “voice of the sponsor” thinking “sponsor first” in an integrated manner that enhances the sponsor, client and attendee experience.
• Where appropriate, supports on or manages projects, sharing knowledge and experience to develop skills and role model the Nteractive values at all times.

Skills, Experience, And Competencies

• Strong administration skills in a fast-paced environment
• Proactive in approach to all tasks
• Excellent attention to detail
• A track record of delivering high quality customer focused services
• Advanced knowledge of Microsoft Office applications, Microsoft Teams experience preferred
• Ability to prioritize and meet deadlines in a fast-paced agency environment

We would also like you to have

• Good interpersonal skills to develop effective relationships with suppliers,
• clients and colleagues
• Ability to work independently as well as collaboratively, and respect the views of
• others
• Highly motivated and passionate with a can-do approach to finding solutions and
• delivering customer service
• Clear communicator both written and verbally
• Highly organized with good attention to detail
• Ability to work at pace and under pressure

About Us

We are Experience Architects with an ambition to cultivate client trust and brand value.

We are a people first agency where our passion and boundless collaboration combine to deliver excellence for our clients. We are commercially aware and drive value for our clients and Nteractive by seeking efficiencies and cost effectiveness without compromising the creative vision. We are forward thinking and constantly pushing ahead for ourselves and our clients.

We are specialists in the technology sector. We create incredible live brand experiences – the sort that really make a difference. Experiential marketing campaigns, product launches, conferences, incentive programmes, exhibitions, VIP experiences, store launches, hospitality programmes, digital campaigns, brand films, internal communications programmes and much more.

Our Commitment

We eagerly seek individuals who bring diversity of background, experience, and thought to create an engaging work environment, foster innovation and better understand and meet the needs of our users. We encourage people from underrepresented and/or marginalized backgrounds, including BIPOC, LatinX, LGBTQ+, women, and people with disabilities, to apply.