Asst Sme (Remote)

Role: Assistant SME ( Subject Matter Expert )

Department – Fitness .

Job Type – Full time .

Reporting to – Senior – Subject Matter Expert .

Job Mode: Onsite/ Remote

About The Organization

VMax is a holistic Wellness Health tech platform that strives to encourage and inspire people to adopt a healthy lifestyle. We have an enthusiastic and knowledgeable team that provides bespoke fitness and nutrition plans tailored to individual requirements. Our goal is to transform the lives of at least 1 million people (about the population of Delaware) and eradicate most of the lifestyle diseases caused by obesity, which include diabetes, heart diseases, thyroid, high blood pressure, depression, PCOS, and some types of cancer. Visit our website to learn more about us.

Job Summary: –

VMax is looking for a dedicated and knowledgeable Subject Matter Expert (SME) to join our Fitness team. The SME will bring extensive expertise in Fitness services, exercise science, and wellness. This role involves creating, delivering, and overseeing fitness programs, offering guidance to clients, and ensuring evidence-based practices are implemented. The SME collaborates with multidisciplinary teams to improve physical health, performance, and well-being.

This is a unique opportunity to make a significant impact on the quality of Fitness services we provide. As an SME, you will not only shape the future of the team but also directly influence the well-being of our clients.

Roles And Responsibilities

• Fitness Coach Auditing and Performance Management:
• Conduct regular audits of employees focusing on quality, communication, work ethics, and product knowledge.
• Monitor team performance, provide actionable feedback, and develop improvement strategies.
• Training & Instruction:
• Deliver engaging workshops, webinars, or one-on-one sessions to educate clients, employees, or partners on fitness and wellness topics.
• Conduct training programs for new joiners, ensuring a smooth transition into the organization.
• Develop and implement ongoing training initiatives to enhance team knowledge and efficiency.
• Review and track the progress of new employees, aligning their growth with organizational goals.
• Team Leadership and Mentoring:
• Manage and mentor a team of 25+ coaches, ensuring they deliver exceptional service.
• Create a culture of accountability, motivation, and continuous improvement within the team.
• Strategic Planning:
• Develop and implement strategies for revenue generation and customer retention.
• Analyze performance metrics to identify opportunities for growth and efficiency.
• Process Optimization:
• Regularly review and streamline operational processes to boost overall productivity.
• Implement initiatives that align with organizational objectives and improve service delivery.
• Collaboration:
• Work with marketing, product development, or HR teams to ensure alignment of wellness goals and initiatives with organizational objectives.
• Research & Trends:
• Stay updated on the latest fitness technologies, methodologies, and wellness trends to maintain cutting-edge expertise.
• Compliance:
• Ensure programs and content adhere to relevant health, safety, and industry standards.

Qualification and experience: –

• Preferred master’s degree in Exercise Science, Physiotherapy, Kinesiology or a related field.
• Valid certifications such as NASM, ACE, ISSA, ACSM, or equivalent. or similar certification strongly preferred.
• Minimum 5+ years of experience in the health and fitness industry.
• in Fitness counseling, Wellness, or a related domain.
• Proven ability to mentor and train professionals, with a track record of elevating team performance.
• Exceptional communication skills, with the ability to simplify complex concepts for various stakeholders.
• Strong analytical skills to evaluate program effectiveness and suggest improvements.
• Passion for health, wellness, and lifelong learning.

Skills And Competencies

• NPS Implementation and Management
• Training and Development
• Skilled in creating comprehensive reports and real-time dashboards
• Customer-centric Approach
• Problem Solving Skill & Quick Learner
• Strategic Leadership

Skills: health & wellness,fitness counseling,training and development,nps implementation and management,wellness,exercise science,customer-centric approach,fitness,fitness consulting,fitness training,problem solving,sme,strategic leadership