Senior Zoho Consultant (Remote)

About Us

Most small businesses struggle with inefficient broken processes. At Erphub, we help entrepreneurs automate their business at an affordable rate, so their business can start growing again.

Job Description

About Erphub:

Erphub, a U.S.-based Certified Zoho Partner, specializes in affordable business process automation for small businesses. We provide a dynamic work environment, promoting professional growth, competitive compensation, and work-life balance. Join our team to innovate and empower businesses with cutting-edge solutions.

Position Overview:

Join our dynamic team as a Zoho Consultant and play a pivotal role in shaping innovative CRM solutions for our valued clients. We are a leading solutions provider committed to delivering cutting-edge technology and exceptional service to meet our clients’ diverse needs. As a Zoho Consultant, you will be leading implementing projects for our clients by designing, building, deploying, and maintaining high-quality Zoho One and CRM systems. You may work on projects by yourself or with the assistance of developers.

Key Responsibilities:

Analysis

● Review, analyze, and evaluate business systems and user needs.

● Document requirements, define scope and objectives, and formulate plans to parallel overall business strategies.

● Own and develop relationships with users, working with them to optimize and enhance our system integration.

● Study and analyze information to turn business requirements into technical requirements.

● Analyze information needs to decompose high-level information to refine user requirements.

● Gather critical information from meetings with various stakeholders and produce valuable reports.

● Constantly look for ways to improve monitoring, discover issues, and deliver better value to the customer.

● Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.

Development

● Develop software solutions using the Zoho API framework, Zoho Deluge scripting language, and 3rd party REST APIs.

● Develop custom functions using Deluge for Zoho Creator, CRM, Projects, Desk, People, Recruit, etc.

● Create tools and write custom scripts to automate the implemented business processes.

● Integrate Zoho with third-party applications.

● Develop and integrate customized Creator modules and reports with other Zoho Apps.

● Create, troubleshoot, and configure webhooks, workflows, and forms in various modules.

● Implementation, customization, and administration of a suite of enterprise Zoho applications including, but not limited to, CRM, Desk, Projects, Cliq, and custom extensions.

● Own the entire development life cycle (SDLC) from concept to production and support.

Requirements

● Bachelor’s degree in software development or related field is preferred.

● 3+ years of hands-on Zoho implementation experience

● Excellent English is Mandatory

● Experience with Zoho One, generally, Zoho Deluge (Creator), and Zoho Flow workflow rules and custom functions.

● Experience leading or working in Zoho development teams and implementation projects.

● Solid understanding of automated SQA processes, practices, and technologies.