Corporate Operations Manager (Remote)

Closes: 2 January 2025

Summary

The Humanitarian Impact Institute (HII) is dedicated to increasing the impact of humanitarian and emergency responses, as well as development programs globally.

HII is seeking an energetic, fast learning generalist with experience in IT, HR and the systems of an SME to manage our corporate support services. This is a hands on role for someone happy to work full remotely and contribute to the growth of our dynamic organisation. 

In this role, no two days will be the same. You will be managing the day-to-day as well as delivering longer term projects to enhance and evolve our corporate systems.  

The Role 

The role involves managing our corporate support services (excluding finance):

• ICT – Managing all of our IT and communications systems including software platforms, integrations and hardware; as well as cyber security.
• HR – Managing all of our HR processes including performance and development processes, contracting, recruitment and supporting systems.
• Legal – Ensuring we have the correct insurances, registrations and contractual compliance tools in place.
• Security, Safety and Risk – Managing and enhancing the implementation of our security systems (both physical and cyber) and risk management processes. 
• Training – Ensuring our training services are operating with the right trainers and that quality and trainee satisfaction standards are achieved.
• Marketing – This is a split responsibility with our Business Development team. Specific responsibilities include SEO, graphics and brand management.
• Efficiency – You are captain efficiency, able to identify and rationalise expenses across the organisation with the imagination to implement simple systems to ensure our teams have what they need when they need it.

This is a central role in our organisation reporting directly to the CEO. The successful candidate will be working across business areas and ensure all day-to-day tasks as well as long term corporate projects are delivered to agreed KPIs. 

Requirements

Who are you?

You’re an intelligent, flexible and humble wearer of many hats who enjoys working in small teams and thrives on being empowered to achieve. You’re the kind of person who loves project management software and is enthusiastic about learning new things. You are keen to progress and want an opportunity to grow, both in yourself and HII’s big picture – while still being enthusiastic about delivering day to day tasks well.

You will relish the challenge of balancing multiple priorities, creating order and designing processes that not only work but shine. 

To succeed in this role you will need experience either in a similar role or with experience in one or two of the areas listed above. In your application, tell us why you think you have the experience needed to excel in this role.

Benefits

We have a social mission to increase impact in humanitarian and emergency responses and development programs globally.

This is a full time role in HII’s core team, working remotely.

This role will have a competitive base salary along with:

• you can work from anywhere in the world;
• work flexibly to cater for carers, parents and other circumstances;
• generous leave provisions;
• serious learning growth opportunities;
• work with an exceptional team on important projects; and
• contribute to meaningful and effective humanitarian programs globally.

We are looking for someone to join our team permanently and grow with us.

How to Apply 

To apply you must:

• submit your CV, and
• submit a cover letter, and
• complete the application form.

Please ensure you complete the full application form, otherwise your CV cannot be considered as HII conducts blind shortlisting.