Application Infrastructure Analyst Ii Applications Analyst Ii (Remote)

The Information Technology Division of the Edmonton Police Service requires one (1) Application and Infrastructure Analyst who is self-motivated, innovative, and organized with exceptional technical, application development and interpersonal skills to support the Operational Video Systems.

• Responsibilities will include: Working with project resources from various teams to design, implement, document, operate, and optimize enterprise-wide operational video initiatives that include digital evidence management systems, video aggregation, body worn video, interview rooms and in-car video.
• Working with resources from various teams to support various enterprise applications with a focus on operational video.
• Specialized operational video experience at a applications analyst level in the implementation and integration of operational video initiatives/projects.
• Conduct technical analysis, execute configuration changes, perform testing, and resolve support requests at all support tiers (Tier 1,2 and 3) for operational video.
• Recommend, Implement and Service health monitoring for supported applications and leading incident response in response to service impacting events.
• Assist with feasibility, cost, design, and specification documents for new or production operational video systems.
• Identify, analyze, and resolve issues for items including, but not limited to, hardware, software, operating systems, networks, software integrations, and cloud services for operational video solutions.
• Contribute towards the architecture design and documentation of video solutions.
• Install, configure and system test new video-based technologies.
• Administer integrations between applications and/or SaaS environments.
• Create, update, and maintain training materials, procedures, and standards for operational video solutions.
• Provide application training as required.
• Performing other job-related duties as required.
• Participating in a paid on-call rotation.

Qualifications:

• Degree in Information Technology or a related discipline and 4 years relevant experience OR Post-secondary diploma in a related discipline and 5 years relevant experience OR 1 year related certificate and 7 years relevant experience.
• A minimum of one-year experience with video related business processes.
• Demonstrated knowledge of security fundamentals and best practices.
• Demonstrable experience in deploying, managing, and maintaining enterprise video management solutions.
• Certifications related to video technologies are an asset.
• Experience with Windows operating systems.
• Experience with networking including VPNs, wireless, switching, routing, firewalls.
• Experience with enterprise scale video and evidence management technologies such as Genetec Security Center, Genetec Clearance, RTSP, interview room, body worn video and in-car video.
• Excellent organizational, interpersonal, verbal, and written skills with a strong focus on customer service, and the ability to excel within a team environment.

Hours of Work:

• 33.75 hours per week between 08:30-16:30 hours, Monday – Friday. Hours of work may be subject to the terms and conditions of variable hours of work program, Incumbents must be available for call-out outside of these hours on a rotational basis.

Salary Range:

• 21M, Salary Grade 032, $51.17 – $65.30 (Hourly), $3,454.00 – $4,407.80 (Bi-Weekly), $90,150.51 – $115,044.04 (Annually)

The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

General:

• The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
• We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals.
• Please include a current resume and covering letter with your online application.
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the COE/Civic Service Union 52 Collective Agreement and the incumbent will be notified in advance.
• The successful candidate of this position may be able to participate in the EPS work from home pilot program based on supervisor approval.
• Applicants may be tested.
• As part of your pre-hire screening you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Clearances at scheduled intervals or in any other circumstances, exigent or otherwise as required by Human Resources Division. The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan. All of these agreements promote labour mobility between the Provinces. Applicants may obtain information regarding recognition of extra provincial credentials at www.newwestpartnershiptrade.ca.

HR Consultant: CS