Data Analyst (Remote)

About the Role

We are looking for a results-driven Data Analyst with strong Power BI expertise to create impactful dashboards and reports for both internal stakeholders and clients. The role requires a blend of analytical thinking, technical skill, and client-facing ability to provide actionable insights and recommendations that drive product success and demonstrate value.

This role is ideal for someone who enjoys leveraging data to tell a story, building user-friendly reports, and working closely with stakeholders to unlock new opportunities for product improvement and customer success.

Key Responsibilities

• Report Development: Design, develop, and maintain Power BI dashboards and reports for internal teams to support decision-making. Build clear, visually compelling, and actionable customer-facing reports that demonstrate product value and usage.
• Client-Facing Analytics: Collaborate with customer success and sales teams to deliver reports and insights that help customers understand product effectiveness. Provide recommendations to clients on how they can maximize product usage, improve outcomes, and realize additional value. Present data-driven scenarios to clients to illustrate the benefits of upgrading to other packages or features.
• Insights & Recommendations: Analyze key metrics and trends to deliver actionable insights for internal stakeholders and external customers. Identify opportunities for product improvement and share findings with internal product, marketing, or customer success teams.
• Technical & Data Excellence: Ensure data accuracy, consistency, and quality across all dashboards and reports. Partner with engineering and data teams to streamline data sources and integrate relevant data for analytics. Optimize and enhance existing Power BI dashboards for performance and usability.

Qualifications

• Experience: Minimum 3 years of professional experience with Power BI, including building dashboards, reports, and analytics solutions. At least 3 years of professional experience in data analysis or business intelligence roles.
• Technical Skills: Proficient in Power BI (DAX, Power Query, report development, and dashboard design). Strong ability to manipulate, analyze, and present data to both technical and non-technical audiences. Experience integrating data from various sources (SQL databases, APIs, spreadsheets, etc.).
• Client-Facing Skills (Preferred, NOT Required): Prior experience creating customer-facing reports or collaborating with external clients to deliver insights. Ability to recommend data-backed strategies that enhance customer outcomes and product usage.
• General Skills: Strong problem-solving and critical-thinking abilities. Excellent communication skills to present findings and recommendations clearly. A self-starter with the ability to work independently and prioritize projects effectively.