Principal Architect (Remote)

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

YOUR IMPACT

The Principal Architect is an expert individual contributor who creates and delivers projects and initiatives supporting Cloud Service Delivery goals. The Principal Architect interacts directly with OpenText Cloud Service and internal customers to design, develop, and implement innovative solutions. He/She is a technical expert in Extended ECM and its emerging technologies. He/She is expected to define and influence OpenText tools and processes. The Principal Architect will provide technical mentoring for other team members and new hires.

What The Role Offers

• Acts as the capability lead in customer and internal projects
• Contributes information towards continuous improvement and participates in innovation and process improvement within the Team that are aligned with organization goals
• Leads investigation and conducts root-cause-analysis for issues/defects raised by clients during testing and post-production from within the business units and recommends action items
• Evaluate current processes and tools for weaknesses and areas for improvement to prevent or minimize issues Implement changes for existing data integrations
• Delivers project status updates to clients, delivery/project managers, upper-level management and counterparts as necessary
• Challenges and drives continuous improvement, develops and documents best practices within the geo level.
• Creates and conducts training as required (brown bag sessions, info sharing, etc.)
• Provides technical consultation and guidance to different business units
• Act as point of contact for internal implementation discussions and consultations for any projects in different business units

What You Need To Succeed

• Educational Requirement: Computer Science degree/other technical discipline or equivalent experience
• More than 10 years of work experience as an IT professional
• Must have an extensive background in Extended Enterprise Content Management (Extended ECM) and other OpenText products
• Quick learner and able to retain a broad range of information in a rapid and complex technical environment
• Ability to make sound and well-informed decisions and understand the impact and implications of decisions
• Demonstrate problem-solving skills and logical thinking techniques and have excellent attention to detail.
• Excellent Teamwork/Collaboration skills: Inspires and motivates others toward goal accomplishments; develops and sustains cooperative working relationships
• Ability to handle multiple priorities in a fast-paced environment and be able to work independently Must possess effective time management skills
• May be required to lead a team or project or have exceptional technical expertise.
• Must have excellent communication (written and oral) and interpersonal skill
• Must be willing to be on-call beyond normal working hours and on weekends
• Must be willing to work on shifts (can be ASPAC, EMEA or US)

ONE LAST THING

OpenText is more than just a corporation, it’s a global community where trust is foundational, the bar is raised, and outcomes are owned. We take pride in the high expectations placed on us by our customers and strive to exceed those expectations with a culture that fosters extraordinary customer service. We are the voice of our customers, and we focus on making them wildly successful.

OpenText’s efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at accommodations@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText’s vibrant workplace.

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