Customer Service Sales Consultant (Remote)

Customer Service Sales Consultant | RACWA | Australia

RAC is one of WA’s most iconic and trusted brands, with multiple departments to support our members with their enquiries and getting the most value out of their membership. We pride ourselves on is investing in our staff to grow, develop and to utilise their strengths and skills.  
  
Are you a passionate individual who thrives to deliver outstanding customer service and loves the buzz of sales?  This could be the perfect next role for you!
 
We are currently hiring into our inbound Home and Motor insurance teams, supporting existing or potential new members of RAC. 

Within this role you will receive on average 50-60 inbound calls per day, you will be first point of contact for existing members with any questions, query updates or change or circumstance they may want to discuss. 

You will also receive inbound sales enquiries from potential new members looking to discuss insurance products and services that RAC offer. 
 
Upcoming start dates – 

• 13th Jan – Home Insurance Products – Joondalup/West Perth 
• 20th Jan – Motor Insurance Products – Joondalup/West Perth 
• 17th Feb – Motor Insurance Products – Joondalup/West Perth  

The contact centre is open 7 days a week and the opening hours are – Monday – Friday between 7.00am – 10.30pm & Saturday – Sunday 8.30am – 5.00pm.  

This is a full-time opportunity working 37.5 hours per week. 

Benefits include but not limited to: 

• Hybrid working 
• Choice of office location (Joondalup or West Perth) 
• Staff discounts 
• Bonus incentives + shift penalties  
• Paid parental leave 
• Social club 
• Volunteering days 
• EAP services  

 
You’ll be set up for success with a fully paid, in-depth structured training program directly delivered to you by our professional Learning and Development Advisors.  
 
Training courses are full time Monday to Friday 9am – 5pm and range between 5 – 7 weeks from the start date.  
 
If you’re seeking a career, not just a job, and want to make a meaningful impact in your community, apply now!  
 
RAC reserves the right to close this vacancy without notice.  

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home