Customer Service Executive (Remote)

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Salary: $₹18,000 - $₹20,000 a month INR per Year
Job Type: Full time
Experience: Senior Level

Chess Gaja

Customer Service Executive (Remote)

Customer Service Executive | Chess Gaja | India

Job Description for Customer Service Executive –
ChessGaja founded by GrandMaster Priyadharshan Kannappan is seeking a passionateand energetic person to join our team as a Customer Service Executivefor our role with a shift timing starting from 2:00 PM to 11:00PM

This is a hybrid role, so we are looking for candidates living inMadurai

We are looking for candidates with minimum 2 years of work...

Customer Service Executive | Chess Gaja | India

Job Description for Customer Service Executive –
Chess Gaja founded by GrandMaster Priyadharshan Kannappan is seeking a passionate and energetic person to join our team as a Customer Service Executive for our role with a shift timing starting from 2:00 PM to 11:00PM

This is a hybrid role, so we are looking for candidates living in Madurai

We are looking for candidates with minimum 2 years of work experience

This is a generalist role where you will be regularly interacting and coordinating with leads and customers.

What we are looking for :
– Ability to work independently with limited supervision

– Energetic Candidates with big ideas and dreams!

– Hunger to Learn new things and technologies!

– Communicating with customers, making outbound calls to potential customers, and following up on leads

– Understanding customers’ needs and identifying sales opportunities

– Keeping up with product and service information and updates

– Creating and maintaining CRM database of current and potential customers

– Explaining and demonstrating features of products and services

– Researching and qualifying new leads

– Closing sales and achieving sales targets

You Have :
– Excellent English communication skills, both verbal and written

– Good organizational skills and the ability to multitask

– Excellent phone and cold calling skills

– Exceptional customer service skills

– Strong listening and sales skills

– Ability to achieve targets

We can train you on all the technical requirements, so don’t worry if you have the energy and passion to learn and grow!

Role Details

Work Location – Hybrid

Working Hours – 6 work days in a week

Work Starting time – 2PM to 11PM Wednesday to Monday (Tuesday is weekly day off)

Mandatory Language Fluency – English

The role has a 3 month probation period at the start before you become full time and during probation you will be in our regular timing shift

Job Type – Full Time

Salary Range – INR 18,000 to 20,000 (Our compensation structure will have a yearly retention bonus variable included in it)

Job Types: Full-time, Permanent

Pay: ₹18,000.00 – ₹20,000.00 per month

Benefits:

  • Paid sick time
  • Work from home

Schedule:

  • Evening shift
  • Morning shift
  • Weekend availability

Application Question(s):

  • Can you bring your own device? (Laptop and Mobile Phone)
  • Do you have or have the ability to get Internet connection with an upload and download speed above 50Mbps?
  • The shift timing is expected to start at 2PM from Wednesday to Monday (Tuesday is weekly day off), Is that fine with you?
  • As the role is hybrid, we want to ensure you can visit our registered office in Gomathipuram – Madurai as and when required?

Education:

  • Bachelor’s (Required)

Work Location: Remote

Expected Start Date: 15/01/2025

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home

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