Senior Product Delivery Enablement Manager (Remote)

Join our innovative and rapidly expanding data and analytics (D&A) business unit as a Senior Manager of Product and Delivery Enablement, focusing on the auto finance sector. In this pivotal role, you will spearhead the implementation of significant product improvements, necessitating comprehensive collaboration with diverse teams, including customer success and data science. Your contributions will directly influence the delivery of SaaS solutions to our auto finance clients, making your expertise in product management and customer success essential. You will lead initiatives aimed at enhancing technical products and processes related to data science and analytical solutions, facilitating seamless deployments that align with both business and functional objectives. By guiding cross-functional teams, you will execute strategies that foster customer success and drive business growth.

Key Responsibilities

• Serve as a trusted advisor to auto finance clients, guiding them on how to optimize product utilization to achieve their business objectives.
• Conduct training sessions to onboard clients to new delivery platforms, ensuring they comprehend product features, capabilities, and best practices.
• Develop and oversee product roadmaps that direct the progression of our data products, tailored to meet the distinct requirements of the auto finance industry.
• Gather and prioritize client feedback regarding data needs, usability, and prospective product enhancements, integrating these insights into the product development cycle.
• Lead the formulation and execution of go-to-market strategies in collaboration with sales, customer success, and marketing teams.
• Undertake competitive analysis and market research within the auto finance sector to guide product decisions and strategy.

Required Skills

• Strong analytical abilities and effective communication skills, with a focus on implementing product enhancements that promote business growth and client satisfaction.
• Proficiency in MS Excel and experience working with large, complex datasets; fluency in MS PowerPoint is necessary.
• Familiarity with BI tools such as Tableau and SQL is desirable.
• Exceptional problem-solving and data analysis capabilities, coupled with the ability to adapt swiftly in fast-paced environments.

Qualifications

• A Bachelor’s degree in Business, Economics, Mathematics, Engineering, Finance, or a related field (MBA preferred).
• Extensive experience in the auto finance industry.
• Proven SaaS customer success experience, particularly in client-facing roles where you acted as a subject matter expert.
• Strong background in SaaS product ownership, with experience in prioritizing product features and leading technical teams to fulfill business objectives.
• Leadership experience, including talent management and development, is advantageous.

Career Growth Opportunities

We are dedicated to fostering professional development and career progression, cultivating an environment where talent is recognized and nurtured.

Company Culture And Values

Our work culture is characterized by a leader-led approach, a remote-first mindset, and a strong emphasis on flexibility. We value performance recognition and prioritize time off, creating a balanced work environment that supports well-being.

Networking And Professional Opportunities

This position offers exceptional opportunities for professional networking and skill enhancement within the industry, encouraging collaboration across various teams.

Employment Type: Full-Time