Client Project Manager With Graphic Design Background (Remote)

Design
Salary: Competitive Salary
Job Type: Full time
Experience: Senior Level

OJ Digital Solutions

Client Project Manager With Graphic Design Background (Remote)

Client Project Manager With Graphic Design Background | OJDigital Solutions | Lebanon

OJ Digital Solutions is seeking a motivated and experienced Client &Project Manager with Graphic Design Experience to join our teamremotely.

In this full-time role, you will be responsible for managing clientorders, and relationships, overseeing projects from start to finish,including mostly graphic design projects, but not limited to that.

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Client Project Manager With Graphic Design Background | OJ Digital Solutions | Lebanon

OJ Digital Solutions is seeking a motivated and experienced Client & Project Manager with Graphic Design Experience to join our team remotely.

In this full-time role, you will be responsible for managing client orders, and relationships, overseeing projects from start to finish, including mostly graphic design projects, but not limited to that.

Our Values:

  • Small team in a friendly, non-corporate environment
  • Flexible and easy going, but serious and responsible
  • We don’t like micromanagement
  • We’re in a fast paced environment

Key Responsibilities

  • Order Management
  • Oversee the lifecycle of all client orders on selling platforms we use, from initial order intake to final delivery.
  • Ensure orders are processed and assigned to the appropriate team members (designers, writers, etc.).
  • Monitor project timelines and ensure delivery deadlines are met.
  • Communicate with clients to clarify project requirements and keep them informed about the progress of their orders.
  • Revision Handling
  • Handle customer revision requests efficiently and accurately.
  • Ensure revisions are processed quickly and meet the quality standards.
  • Review revisions before they are sent to the client, ensuring high-quality results.
  • Maintain a structured process for revisions to avoid errors and delays.
  • Quality Control
  • Conduct quality checks on all completed work (designs, resumes, etc.) before final delivery to ensure they meet customer expectations.
  • Ensure all work delivered aligns with client instructions, brand standards, and guidelines.
  • Customer Communication
  • Act as the primary point of contact for clients throughout the project lifecycle.
  • Respond to client inquiries, concerns, and revision requests in a timely and professional manner.
  • Manage customer expectations, especially in cases where urgent requests or tight deadlines arise.
  • Team Collaboration
  • Collaborate with designers, writers, and other team members to ensure high-quality output.
  • Provide feedback to team members based on client feedback and revisions.
  • Flexible, fully remote work environment.
  • This is a very long term position with room for career advancement as the company scales.
  • Salary range $800-$1100 monthly with performance-based incentives based on the agreed setup.
  • Opportunity for long-term growth with the business.

Requirements:

  • Previous experience in client relations and project management, preferably in a graphic design or creative agency setting.
  • Proficiency in graphic design software, such as Adobe Creative Suite & Figma
  • Excellent communication and interpersonal skills to effectively communicate with clients and collaborate with the design team.
  • Strong organizational and time management skills to handle multiple projects and meet deadlines.
  • Attention to detail and a strong eye for design aesthetics.
  • Ability to problem-solve and make decisions in a fast-paced environment.
  • Experience in managing client expectations and delivering projects that meet their requirements.
  • A positive attitude, self-motivation, and a passion for delivering exceptional client service.

Desired Qualities

  • Proactive: Takes initiative in managing the workflow and resolving any issues before they escalate.
  • Organized: Strong organizational skills to manage multiple orders and revisions simultaneously.
  • Customer-Oriented: Focused on delivering a high level of customer satisfaction.
  • Adaptable: Able to learn new systems quickly and adapt to changes in workflow.

Hiring process:

1- Fill out the application.

2- If selected, you’ll be asked to do a graphic design trial task.

3- If you pass the trial task, there will be a one-way interview, in which you can just introduce yourself and your experience.

4- If you pass that, there will be a final interview with our CEO.

5- Finally, you’ll receive the offer and we’ll do the onboarding.

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home

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