Communications Officer (Remote)

Communications Officer | WA Association for Mental Health | Australia

About WAAMH 

The Western Australian Association for Mental Health (WAAMH) has been the peak body for community mental health services in Western Australia for nearly 60 years.

WAAMH believes that everyone deserves the basic human right to the resources and support services necessary for mental wellbeing, recovery and citizenship to be fully realised.

And so, through our work, WAAMH influences community attitudes, mental health priorities, policy and practice through mental health promotion, systemic advocacy and development.

To find out more about us please visit https://waamh.org.au/

About this role

• Fixed term, full-time contract (June 30 2026) with possibility of extension
• 1FTE (37.6 hours per week) working across Monday to Friday

The Communications Officer plays a pivotal role in driving WAAMH’s communication and community engagement efforts. This position involves crafting, editing, and scheduling content across various digital platforms, including websites and social media channels like LinkedIn and Instagram. By leveraging innovative digital tools and technologies, the Officer will enhance community engagement, raise awareness, and promote key initiatives such as Mental Health Week.

To thrive in this role, you will bring extensive experience in communications, media, or a related field. You will have a proven track record of successfully collaborating with internal and external stakeholders to manage and communicate on complex issues effectively.

This position works under the direction of the Manager Operations and Business Development.  It is responsible for creating and refining a communication and media engagement strategy that aligns with WAAMH objectives and targets, revise style guidelines to ensure consistent tone, voice, and branding across all platforms and work with management to develop governance procedures to ensure compliance with organisational policies and ethical standards.

Selection Criteria to be addressed

Outline experience and examples where you have demonstrated:

About You

We are seeking someone with experience and attributes that include:

• Demonstrated ability to develop and execute effective strategies aligned with business objectives across multiple platforms (e.g., Instagram, LinkedIn, Twitter, TikTok, Facebook)
• Expertise in crafting visually appealing and engaging content using tools like Adobe Creative Suite, Canva, or similar graphic design platforms, tailored for diverse audiences and platform requirements.
• Strong skills in fostering meaningful interactions through proactive and diplomatic participation in online discussions, building rapport, and driving positive brand perception.
• Experience in monitoring and managing social media content to address reputational risks, handle sensitive topics, and maintain audience trust.
• Knowledge of social media analytics tools (e.g., Google Analytics, Hootsuite) to track performance metrics, generate reports, and refine strategies based on insights.
• Capability to educate and support internal teams, fostering consistent social media practices and empowering them to contribute effectively to social initiatives.
• Ability to manage multiple campaigns, deadlines, and priorities while maintaining high attention to detail.

Essential

• A tertiary qualification in marketing, communications, public relations or equivalent demonstrated experience 
• Experience in developing and implementing communications plans and strategies.
• Experience in public relations, media, marketing and advertising. 
• A creative and innovative mindset with the ability to think outside the box.
• Highly effective time management and organisational skills with the ability to work under pressure while meeting strict and competing deadlines.
• Capacity to work both independently and constructively as part of a team to meet shared objectives.
• Strong written, verbal and interpersonal communication skills.
• Ability to work autonomously, using own initiative.
• Hold a current National Police Certificate.

Desirable

• Experience with using CRM software. 
• Lived experience of mental health issues and recovery as a consumer, carer or family member.
• A culturally and/or gender and sexuality diverse background.

Working for WAAMH:

Our five Values – respect, self-determination, inclusion, integrity and courage – are at the heart of WAAMH. Our employees are supported to grow and nurture their capacity for leadership and resilience and hold WAAMH’s vision at our core.

We are committed to fostering diversity in all forms, to provide an inclusive and innovative workplace for our people to thrive, making our workforce stronger, smarter, kinder, and more creative.

We are a not-for-profit employer of choice, offering our employees a range of benefits that include:

• Generous tax-reducing salary packaging benefits
• Competitive salary and leave loading plus 11.5% superannuation
• Flexible work arrangements that support part time work, flexible working hours and working from home arrangements
• Bonus Christmas leave
• Professional Development opportunities 

If you are excited to become part of the WAAMH Team, we would love to receive your application through SEEK (hit “apply now” below). 

Please provide:

• Current resume with details of 2 professional referees
• Cover letter addressed to Cassie MacDonald, Manager Operations and Business Development, outlining your suitability for the role and your motivation for applying (limited to 2 pages)

As an Equal Opportunity Employer, we encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, orientations and backgrounds.

Any questions and queries to recruitment@waamh.org.au

Please note the WAAMH office is closed from 20th December to 6th January, shortlisting and interviews for this role will begin in Mid January 2025

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home