Avanade Sales Operations Specialist (Remote)

Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist client Practitioners in navigating the company’s internal sales processes. Support client Leadership and Sales Operations leads in driving efforts across multiple service areas and sales strategies

Critical services include:

Coordination of review and approval meetings

Support sales reporting/analysis and forecasting

Support internal sales processes/tools and education around those for sales teams

Drive sales excellence best practices

Support sales governance cadences & execution against plan with a focus on sales forecasting, pipeline health management, sales performance, and data driven sales insights

Support the execution of the sales planning cycle

Drive continuous improvement and transformation

Provides support to Accenture Sales Operations organization to improve Sales Operations offering to additional clients

Make suggestions to client where Accenture’s Sales Operations best practices can be implemented for additional clients

Can support other clients in the future

This position reports to Sales Operations Leadership, Senior Managers, Managers, or Associate Managers. Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s).

Primary responsibilities include:

Work independently with minimal supervision

Be an individual contributor with ability to recognize and seek guidance on competing priorities

May supervise and be a people lead for a small team with oversight from a supervisor

Help create and execute low to medium complexity workplans

Interact confidently with senior leadership within sphere of responsibility

Provide input into the creation of operational processes

Demonstrate knowledge of supporting tools and processes, with expertise in specific area of responsibility

Have an understanding of where and how Sales Operations fits into the bigger client & Accenture picture

Qualifications:

Knowledge & Skill Requirements:

Excellent oral and written communications skills in Portuguese & English – this role requires a confident communicator and team player with robust interpersonal skills and a “can-do” attitude

Ability to work under minimal supervision and guidance, learning new responsibilities quickly

Ability to work virtually with diverse individuals

Excellent teaming, team-building, collaboration, and facilitation skills

Excellent organizational / time management / data management skills

Analytical skills; collects, researches and interprets data

Highly proficient in following and applying processes, quickly learning client & Accenture Sales processes and being able to recognize and apply them (previous familiarity preferred)

Excellent accuracy and attention to detail

Prioritizes and plans work activities with a high degree of personal organization and the ability to supervise/coach/mentor these skills in others

Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly Excel

Understanding of finance concepts for a services company

Educational Qualification

Undergraduate degree

Portuguese language fluency (oral and written) – C1

English language fluency (oral and written) – B2

Business Management education desirable

Skills & Work Experience

A minimum of 3-4 years of experience, with proven track record in team management

Understanding of sales operations processes and tools (e.g., Client 365) preferred

Other Requirements (please Specify Such As Overtime, Etc.)

Must support/mirror working hours for the supported Market Unit or other business area

Must be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area)

Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines

May be occasionally required to travel domestically or internationally

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities at any time.

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