Deal Desk Manager Emea (Remote)

The Deal Desk team are experts at removing barriers, enabling growth, and ensuring Revenue has the right framework to move at the speed of progress. Our job is to make sure Chainalysis has the right framework in place to grow both quickly and thoughtfully.

The Deal Desk Manager is a multifaceted strategic and operational advisor to our largest sales region, EMEA within our Deal Desk Function. They will work very closely with our Revenue Operations, Finance, Legal, Product and Marketing teams to provide strategic quoting and deal structuring support to the EMEA and Global Sales Team.

In this role, you’ll:

• Develop in-depth knowledge of Chainalysis licensing and pricing models to provide deal structuring and quoting support to our global sales teams
• Perform price / discount realization analysis, combined with relevant deal context, and present executive level summaries with actionable recommendations to key business approvers
• Provide both tactical and strategic guidance to our Sales teams by coaching on contract objection-handling techniques, alternative contract options, and best practices to help close deals
• Function as point of contact and subject matter expert / project manager for Sales on deal pricing matters and questions related to common customer requests regarding deviations from Chainalysis standard operational processes, infosec standards, and SLA/engineering positions.
• Build analytics, KPIs and business processes relevant to pricing, and use performance insights to drive improvements and share key learnings with executive-level leadership
• Partner with regional leadership to prioritize and organize projects and deals for critical deadlines at customer and for month-end, quarter-end, and year-end
• Collaborate with the Sales Enablement team to create training content for your region to ensure Sales is informed on new products, best practices and regular updates to policies, etc.
• Create, maintain and innovate with respect to an ongoing knowledgebase of common issues arising during deal cycles.
• Establish key plays for the Deal Desk team and ensure they are enabled to be the most creative and effective they can be

We’re looking for candidates who have:

• Robust experience in a Deal Desk role, with a focus on supporting fast-growing multinational companies
• Expertise in related areas such as sales operations and enablement, finance, and legal, including significant experience in structuring and quoting complex SaaS transactions
• Extensive experience in Deal Desk operations, including sales enablement, finance, legal, and complex SaaS deal structuring for multinational companies
• Proficiency in Salesforce and Salesforce CPQ, with solid knowledge of Quote-to-Order stages in the Lead-to-Cash lifecycle
• Familiarity with revenue recognition standards (GAAP, ASC 606)
• Proven analytical skills, including in-depth analysis, modeling, and prioritization of business requirements
• Strong negotiation skills and ability to resolve customer satisfaction issues.
• Excellent communication skills to clearly convey complex concepts across all organizational levels
• Ability to thrive in fast-paced environments and tackle operational challenges proactively
• Advanced proficiency in Google and Microsoft Suite tools

Nice to have experience:

• Higher education in Finance, Accounting or Business
• Experience in data companies, with priority to FinTech, Crypto, or similar.
• Experience in selling SaaS products.
• Experience in sales territory management, salads compensation, order management and setting bookings policies.

This position can be based in the UK, Ireland, Netherlands, Spain, France, and is ineligible for visa sponsorship.

Only candidates already located in the UAE will be considered for Dubai.

About Chainalysis

Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where Chainalysis comes in. We provide complete knowledge of what’s happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence.

You belong here.

At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. Some of the ways we’re ensuring we keep learning are an internal Diversity Committee, Days of Reflection throughout the year including International Women’s Day, Harvey Milk Day, World Humanitarian Day, and UN International Migrants Day, and a commitment to continue revisiting and reevaluating our diversity culture.

We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don’t hesitate to let us know. You can learn more here. We can’t wait to meet you.