Non Qm Underwriting Team Lead (Remote)

CrossCountry Mortgage (CCM) is the nation’s number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America’s fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview

The Non-QM Underwriting Team Lead assists in maintaining underwriting standards and best practices for specified programs and directs the Underwriting team to ensure that assigned program underwriting results are consistent with established guidelines. The Non-QM Underwriting Team Lead maintains an understanding of Non-QM guidelines, and manages workflow, providing customer service.

Job Responsibilities

• Underwrite Non-QM loans as needed. Responsible for reviewing team performance, service level agreements (SLA), data integrity, and turn time reports; allocating resources to meet goals and communicating needs to Underwriting Manager to identify any additional training.
• Identify processes and procedures to meet goals.
• Review and re-underwrite test case loans for Underwriters in training in events of overflow/volume.
• Review all finalized researched quality control data from all sources and determine training needs; develop and implement training as needed and required.
• Track and answer overflow e-mails and phone calls regarding underwriting loan scenarios.
• Provide guidance, direction, and leadership support to the Underwriters.
• Assist Underwriting Manager with other tasks as needed and required.
• Assign new loan files and monitor loan reports for underwriter assignment, assigning the tasks and daily work for each underwriter.
• Work with and oversee each underwriter’s conditions for capacity with the Underwriting Coordinators.
• Attend management team meetings with the Underwriting Manager, assess information compiled and distribute as necessary.
• Monitor and maintain acceptable Service Level Agreement (SLA) for turn times, customer service, and accuracy.

Qualifications And Skills

• Bachelor’s degree and/or equivalent combination of education and experience.
• 5+ years of mortgage underwriting experience with guideline knowledge, preferred.
• 5+ years of underwriting supervisory experience, preferred.
• Encompass LOS experience is a plus.
• Working knowledge of Non-QM requirements.
• Knowledge of compliance and disclosure requirements.
• Excellent communication and organization skills.
• Proficient in Microsoft Word, Excel, and Outlook.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com/

California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.