Technical Ecommerce Manager (Remote)

Performance Golf is a leading golf company that combines innovative products and cutting-edge technology to deliver exceptional learning experiences to golf enthusiasts worldwide. We’re seeking a highly skilled and technically proficient Technical eCommerce Manager to oversee and enhance our digital commerce operations.

The Technical eCommerce Manager will own and manage our headless eCommerce platform (Shopify) and related technology systems. This role focuses on maintaining and optimizing our eCommerce site, managing sales funnels, troubleshooting technical issues, and ensuring seamless integration of marketing and analytics tools.

Key Responsibilities:

Platform Ownership

• Configure and manage our headless Shopify eCommerce site, including product pages, sales, inventory, and pricing.
• Monitor and analyze web performance metrics using tools like Google Analytics to identify opportunities for enhancement.
• Troubleshoot and address bugs across multiple technology platforms.
• Manage a large volume of SKUs and inventory with precision and accuracy.

Website Optimization and Reporting

• Conduct A/B testing and other analytics techniques to optimize user experience and conversion rates.
• Improve SEO by updating product titles, descriptions, keywords, and other content.
• Generate and analyze reports on key performance indicators, including ROI and funnel performance.

Sales Funnels and Product Launches

• Configure and validate sales funnels using Checkout Champ, including product pages, upsells, and variations.
• Translate marketing team requirements into actionable developer instructions for product launches.
• Manage and execute all product launch requests, including setup and optimization of sales pages.

Marketing and Analytics Integration

• Own and manage Google Tag Manager (GTM) to support marketing integrations and tracking.
• Work with third-party vendors to implement and maintain server-to-server integrations and advertising platform scripts.
• Run tests and monitor issues on primary funnels to ensure smooth operation.

System and Process Management

• Document and maintain Standard Operating Procedures (SOPs) in SystemHub for cross-team use.
• Execute IT and tech-related requests not requiring developer involvement, such as:
• Split tests, new product pages, and on-site updates.
• Updates to video assets for VSLs and testimonials.
• New course launches in members’ areas and survey integrations.

Technical Expertise

• Maintain a general understanding of HTML/CSS and other basic programming languages.
• Support WordPress-related updates and changes.
• Validate and troubleshoot data reporting in tools like Mixpanel and Domo.

Qualifications:

Must Have:

• Extensive experience managing Shopify and headless commerce platforms.
• Proven ability to oversee multiple technology systems and troubleshoot effectively.
• Proficiency with Google Tag Manager and data layers.
• Strong organizational skills to manage and execute complex projects independently.
• Familiarity with A/B testing tools (e.g., Optimizely, Google Optimize) and analytics platforms (e.g., Mixpanel, Google Analytics).

Preferable:

• Experience with direct response marketing and sales funnels is a significant advantage.
• Understanding of SEO best practices and their application.
• Experience with NetSuite and server-to-server marketing integrations.
• Knowledge of direct response analytics and optimization techniques.

What We’re Looking For

The ideal candidate is technically focused, self-sufficient, and highly skilled in eCommerce operations, with a proven track record of managing Shopify platforms. Direct response marketing experience and familiarity with our tools, such as Mixpanel and Checkout Champ, are highly desirable. You should thrive in a fast-paced environment and be capable of managing projects from start to finish with minimal oversight.

Why Join Performance Golf?

• Be part of a dynamic, collaborative team in a company that values innovation and growth.
• Take ownership of impactful projects that directly contribute to company success.
• Enjoy opportunities to expand your expertise in a forward-thinking environment.

Benefits

• Unlimited Paid Time Off
• Paid Sick Leave
• Health Insurance Reimbursement Program
• 401k with automatic 3% company contribution after 1 year of service

About Us:

Recognized by INC. Magazine as the fastest-growing online golf company in the world, Performance Golf is transforming the industry. Through our solutions based platform we provide golfers access to exclusive digital learning courses, In addition, specially designed golf clubs, training aids, and our mobile application, featuring our own proprietary SwingFix AI, we are committed to helping golfers get better, faster.

Performance Golf is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.