Account Manager (Remote)

Note To Applicants

• Eligibility: This position is open to candidates residing in Latin America.
• Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
• Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.

If this opportunity sounds good to you, send us your resume!

Company Overview

Company helps restoration businesses grow by generating consistent, high-quality leads without ad spend. With expertise in SEO and Google Business Profile optimization, we build systems that drive organic traffic, rank businesses #1 on Google, and increase ROI. In 2023, we generated over $15M in client revenue, delivering tailored strategies and dedicated support to ensure long-term success.

Role Overview

Company is looking for an experienced Account Manager to join our growing team. In this non-sales role, you will primarily focus on client communication, project management, and ensuring the smooth execution of client projects. You will work closely with our existing account manager, managing up to 15-16 accounts, and helping us scale as we acquire new clients.

Key Responsibilities

• Act as the primary point of contact for clients, managing communications and expectations
• Coordinate internal teams to ensure projects are delivered on time and within budget
• Provide weekly updates to clients and host monthly calls to review progress
• Collaborate with cross-functional teams, including media buyers and copywriters, to ensure successful execution of campaigns
• Utilize project management tools like Slack to track progress and facilitate team communication
• Ensure client satisfaction and retention through proactive communication

Key Requirements

• Strong communication skills, with the ability to build relationships with clients and internal teams
• Experience working with e-commerce or DTC brands preferred, but not required
• Ability to manage multiple accounts simultaneously and meet deadlines
• Preferred: Proven project management experience, ideally within an agency or e-commerce/DTC setting.

Salary: $2000 – $3500 usd/month