Account Manager (Remote)

Account Manager | Vela Software | Australia

About Position

As an Account Manager at Apparel21, you will play a critical role indriving revenue and strengthening customer relationships to support thecompany’s strategic objectives. Your key responsibilities willinclude: 

• Manage and nurture existing customer relationships to ensure high...
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  Account Manager | Vela Software | Australia

  About Position

  As an Account Manager at Apparel21, you will play a critical role in driving revenue and strengthening customer relationships to support the company’s strategic objectives. Your key responsibilities will include: 

  • Manage and nurture existing customer relationships to ensure high levels of satisfaction and retention
  • Identify opportunities to sell, upsell and cross-sell products and services to existing customers
  • Provide demos of Apparel21 solutions to help customers understand the benefits to their business
  • Collaborate cross-functionally with sales, marketing, and delivery teams to coordinate efforts and exceed customer expectations
  • Contribute to the development of the company’s account management processes and best practices
  • Work with the product owner to identify profitable development opportunities
  • Maintain in-house systems with accurate customer and opportunity information and analysis
  • Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to client
  • Document, price and follow up quotes for new licence, module or service opportunities to existing customers

  What we’re Looking For: 

  • Experience in a sales or account management role, preferably within the IT and fashion industry
  • Passion for providing exceptional customer service and a commitment to continuous learning
  • Proven track record of successfully managing and growing key accounts
  • Excellent communication, interpersonal and negotiation skills to effectively interact with clients
  • Strong problem-solving and critical thinking abilities
  • Self-motivated, with the ability to work independently and as part of a team
  • Proficient in using CRM and other sales enablement tools

  Why Choose Apparel21? 

  At Apparel21 we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits include:

  • Competitive remuneration package 
  • A great culture: we are always evolving and adapting to what’s going around us
  • Flexible work conditions including work from home two days per week
  • Birthday leave
  • Participate in company profit sharing scheme after a qualifying period
  • Learning and development: because we care about our staff, and we want to provide growth opportunities to all
  • Employee Assistance Program (EAP)
  • Coffee machine and fresh fruit in the office
  • And more… 

  About Us

  Apparel21 is a leading developer of software to the fashion industry. Our clients are household names at the forefront of Australia’s clothing and footwear market. We are a 100% owned subsidiary of Constellation Software Inc. via its operating group, Vela APX, and therefore, benefit from a strong corporate platform and international support. Learn more about our company here http://www.apparel21.com

  If you are interested in this exciting opportunity to join our dynamic team as an Account Manager, Apply Now! 

  We are proud to be an equal opportunity employer. 

  Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home