Account Manager (Remote)

BioCatch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user’s physical and cognitive digital behavior to protect individuals online. BioCatch’s mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease coexist. Today, 32 of the world’s largest 100 banks and 210 total financial institutions rely on BioCatch Connect™ to combat fraud, facilitate digital transformation, and grow customer relationships.. BioCatch’s Client Innovation Board, an industry-led initiative that includes American Express, Barclays, Citi Ventures, and National Australia Bank, helps BioCatch identify creative and cutting-edge ways to leverage the unique attributes of behavior for fraud prevention. With over a decade of data analysis, more than 80 registered patents, and unparalleled experience, BioCatch continues to innovate to solve tomorrow’s problems. For more information, please visit www.biocatch.com.

We are seeking a dynamic and results-driven Account Manager to join our LATAM Sales team. This role is instrumental in driving BioCatch’s growth in the Colombian market by cultivating new business opportunities and strengthening relationships with strategic accounts.

Key Responsibilities

Revenue Generation:

• Develop and expand sales revenues by identifying and securing new business opportunities within targeted BioCatch accounts.
• Focus on cultivating long-term partnerships with both new and existing customers.

Strategic Account Management & Partnership Development

• Create and execute strategic account plans for assigned accounts, driving opportunities through the sales lifecycle to successful deal closure.
• Maintain a consultative and dynamic sales approach, ensuring alignment with client needs.
• Build, nurture, and expand relationships with customers, channel partners, and technology partners to align with BioCatch’s go-to-market (GTM) strategy.

Collaboration And Leadership

• Partner with executive management and leadership teams to exceed sales objectives and drive customer success.
• Work closely with the LATAM commercial team, including Business Development, Pre-Sales/Sales Engineering, and Engagement Management, to maximize revenue growth, technology adoption, and customer satisfaction.

Brand Representation

• Enhance BioCatch’s reputation and presence within the Colombian market by fostering strong brand recognition among prospective accounts.
• Represent BioCatch at key industry events, showcasing the company’s capabilities and value proposition.

Sales Execution

• Execute strategic and operational sales and marketing activities effectively.
• Accurately manage sales forecasting, pipeline reporting, and other company reporting requirements.

Requirements

Experience & Expertise:

• 5+ years of experience selling technology solutions, with a recent focus on solution-selling to banks, financial markets, or complex enterprise environments. Experience in private-sector banking is an advantage.
• 3+ years of experience selling cybersecurity, fraud prevention, or authentication solutions, with a strong understanding of SaaS/Cloud-based solutions.
• Proven experience in complex, direct sales with a track record of multi-million-dollar bookings in verticals such as banks, credit card companies, or financial services organizations.

Skills & Attributes

• A proactive, entrepreneurial, and self-motivated individual with a consultative sales approach who thrives in a scale-up environment. A “can-do” mentality and a strong commitment to success are essential.
• Exceptional communication skills, including written and verbal presentation abilities. Capable of articulating business value across multiple stakeholders, including C-level executives.
• Trusted status within an established network of Colombian banking clients, with advanced skills in connecting with executive-level prospects.

Additional Requirements

• Willingness to travel frequently domestically and occasionally internationally.
• Fluent in English.
• A strong “inspire and serve” attitude, a sense of urgency, and a strong sense of ownership are critical. The ability to spend 80% of time in the field engaging with customers and prospects is also critical.