Airfare Specialists Sales Manager At First Class Travel With Wfh Opportunity (Remote)

Airfare Specialists Sales Manager At First Class Travel With Wfh Opportunity | FirstClass.com.au | Australia

About the opportunity:

We are looking for multiple sales professionals to join our award-winning team and family of brands.

FirstClass.com.au is a luxury travel agency specialising in business and first class airfares, luxury holidays and six star cruising worldwide.
Immediate Start. 
 

Consultants responsibilities will include:

• Converting email and phone leads
• Booking first and business class flights, high-end cruises, accommodation and holidays
• Working towards individual and team KPI’s
• Providing outstanding customer service and experience by adhering to FirstClass operational processes and framework
   

Sales Manager responsibilities will include the above, plus

• Leading, guiding, motivating and supporting your team
• Maintaining the right team culture 
• Constantly seeking improvements 
• Team training and development
• Sales Reporting and Analysis
• Performance monitoring and assessment
• Handling customer complaints
• Problem solving and decision making

  To be successful in this role you will need:

• Minimum of 2 years travel industry in either retail or a corporate travel environment
• Intermediate/Advanced skills in GDS (Amadeus preferred) 
• Strong airfare knowledge
• Excellent written, verbal and interpersonal communication skills
• Demonstrated achievements in sales and working towards targets/KPIs
• Exceptional customer service skills
• Strong time management and deadline prioritisation ability
• Strong attention to detail
• Ability to problem solve and perform under pressure
• Ability to work within a multi-disciplinary team

What is in it for you?

• OTE $85,000 – $110,000 pa + super in your first year
• Be part of a dedicated, fun, caring & passionate team
• Excellent salary and bonus package with unlimited earning capacity
• Opportunities to explore the world in style
• Opportunities for career advancement
• Ongoing training and professional development
• A dynamic, technologically advanced company that embraces new challenges
• Hybrid model for consultants – Training based in our Parramatta office (city office from May2025), and partially working from home after 3 months training completion
• Positions available immediately

To apply:

To be considered for this amazing opportunity and become part of the First Class Travel team, please forward your CV and cover letter with answers to the following:

• Why you are interested in this role
• Why we should hire you
• Your experience in retail travel & any achievements working towards targets/KPIs (up to 50 words)
• your favourite travel destination and why (up to 50 words)

All applicants must have full rights to work in Australia and a cover letter. Applications that do not meet this criteria will not be considered for this role.

Not qualified, but know of someone who would be perfect for this job?

We offer generous referral incentives, from a free economy to first class ticket!  
https://firstclass.com.au/consultant-referral-program/

Due to the high volume of applications, unfortunately, we will only respond to those who we believe could potentially match our criteria. We wish everyone the best in securing the right job opportunity.

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home