Application Engineer D Scanner (Remote)

Thank you for considering this opportunity. To facilitate the review process, we would appreciate it if you could submit your resume in English.

OUR COMPANY:

Shining 3D is a world-class technology company offering 3D digital solutions with offices in China, Germany, and U.S.. Shining 3D’s technology spans cover every 3D imaging process and technology with innovative solutions, including: 3D scanning, reverse engineering, inspection, styling, design, analysis, digital manufacturing, and health care applications. Our wide range of products and services as well as our advanced training program are intended for companies in a wide array of markets, including, but not limited to: consumer-end products, automotive, aerospace, dental, biomechanics, education, heritage preservation & architecture, and multimedia industries, among others.

Shining 3D has developed and sells, both directly and indirectly, 3D scanners, photogrammetry systems and 3D printers.

For more information, please visit SHINING 3D on the web at www.shining3d.com.

ESSENTIAL FUNCTIONS:

1. Learn and become an expert in the use of SHINING 3D Metrology 3D scanner.
2. Perform installation, training, demo and support for customers, both in-house and on-site. Maintain regular communication with customers to ensure resolution and follow-up, leading to customer satisfaction.
3. Support sales team in the sales process, providing product recommendations for customers’ application that enhance their business efficiency.
4. Stay updated with competitor information and market trends.
5. Cooperate with sales team to identify potential leads and opportunities for the company
6. Serve as SHINING 3D’s primary point of technical contact for handing troubleshooting, maintenance and service.
7. Represent SHINING 3D at webinars, virtual events and in person tradeshows when applicable.
8. Travel required to support above listed responsibilities.

REQUIREMENTS:

1. Prefer a Bachelor’s degree or equivalent combination of education and work experience in the areas of metrology, engineering, manufacturing, or quality control.
2. A minimum of 2 years of technical related experience (3D scanner, portable arm, CMM, inspection, quality control, CAD/CAM or metrology solutions).
3. Ability to interpret engineering drawings for dimensional control requirements. GD&T experience preferred.
4. Strong problem-solving skills with the ability to learn independently to find solutions to potential customer’s problems.
5. Professional demeanor and confidence in presenting to a group of people.
6. Self-motivated and able to work both independently and alongside SHINING 3D’s management and sales team.
7. Fluent in Portuguese and English is preferred.
8. Excellent written and verbal communications skills.
9. Willingness to travel.