Application System Support Engineer (Remote)

Scotiatech is a world-class engineering group! We are seeking to modernize bank technology by delivering a trustworthy, unique, and top-quality service. Our main banners are inclusiveness, diversity and different ideas for our customers and employees to reach their top potential.

If you’re looking for your next big challenge, then ScotiaGBS is the place to be!

We want you to be part of a Team that is always in personal and professional growth, for this reason we are looking for our new System Provisioning Analyst

Accountabilities

• To maintain current security permissions as per Bank policies on user accounts and applications via Add, Delete and Changes of user memberships, group memberships and access levels on all supporting environments. The incumbent will be knowledgeable in environment(s) for which they are responsible. Assist with all access and permission issues that may arise.
• To manage low to medium risk projects.
• Drive initiatives within the team and the overall department to deliver automation solutions and process improvements.
• Drive initiatives with our business line partners to incorporate (onboard) new services to the APS team’s service catalogue and ensure all customer and team requirements are completed/delivered before onboarding completes.
• Play an overall role for the APS team that seeks out areas for improvement and works with the stakeholders (team member of business line partners) to implement customer experience improvements.

Dimensions

• Provide support to BNS employee globally (88,000) across all business lines
• Work on a number of projects / application systems – execute a quantifiable number of tasks/projects annually
• Work with application developers
• Be prepared to work non-standard hours
• Regulatory bodies and special requirements

Education / Experience / Other Information

• Requires a Bachelor’s degree and at least 2-3 years minimum working experience in an IT projects environment with a working knowledge in application/system administration, project execution, and workflow automation.
• Requires in-depth knowledge of operating system technology, security best practices, automation strategies and applications:
• A good working knowledge of shell/script programming.
• Experience with Microsoft Office Suite
• Experience working within the ITIL framework
• Good understanding of ticket tracking tool (Service Now).
• English Level B1

What do we offer you?

• Growth opportunities

• Diverse, dynamic and multicultural environment

• Benefits for your financial and emotional well-being

• Competitive wages

If you are seeking a fulfilling opportunity to join our esteemed team and contribute to the overall success, we invite you to apply for the role of System Provisioning Analyst. Take the next step in your career journey and make a significant impact today!