Assistant Manager Business Banking Credit Risk (Remote)

Job description / Role

About CBD

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.
CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022.

Job Purpose

The role of the job holder is to manage a team of underwriters and take key decisions related to BAF applications of individuals and companies as defined in the Retail Credit Policy of the bank. Prepare proposals for high value transactions as well as deviations related to the product level Credit Policy of the bank are taken by the job holder as per the delegation matrix of the bank.

Principal Accountabilities

Credit Appraisal – Roles & Duties:
• Decision high value transactions and escalations from the team in compliance with the Retail Credit Policy of the bank.
• Decision deviations to the Credit Policy as per the defined deviations matrix of the bank.
• Evaluate and escalate cases to the proper authority as defined in the Credit Policy of the Retail Banking PPGs.
• Zero error and high level of productivity.
• Work with the front end and client engagement to reduce error rate and increase straight through processing, thus reducing TAT for the customer.
• Close coordination with Policy Team on deviations and new policies circulars in order to have a better understanding of policy and decision making.
• To take appropriate decision within authority level on all cases referred to the department on the basis of borrowers’ character and integrity, capability of repayment, business, economic and personal conditions, capital input and collateral available and recommend on the basis of same to higher level as per discretionary authority matrix.
• Ensuring quality service to internal and external customers through adherence to agreed SLAs for processing cases. Adequate market knowledge of UAE SME and property market.
• Check and decision daily transactions efficiently within the approved policy and procedure and in accordance with the approved level of authorities.

Customer Service Excellence:
• Ensure completion of cases within prescribed TAT and full adherence to SLA with Business Group.
• Prompt resolution of all issues and queries raised by branches in 2 hours maximum.

Compliance and Internal Audit:
• Adherence to Operational Risk Guidelines.
• Full compliance to all relevant policies and procedures governing risk-based underwriting and ensure a minimum satisfactory internal audit rating. No adverse audit findings with high risk impact.
• Resolution of all audit findings within prescribed timeframe.

People Management:
• Should be able to manage the team in absence of the senior managers.
• Allocate work, supervise, develop and conduct the appraisal review of junior levels staff to enhance their capabilities and ensure the effectiveness of their performance.

• Bachelor’s degree, preferable in finance.
• 6 to 8 years of banking experience including supervisory responsibilities, with at least 3 to 4 years’ experience in SME underwriting role.

About the Company

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years.