Assistant Manager Deputy Manager Study Abroad Counselling (Remote)

About the Role :

We are looking for a Assistant Manager/Deputy Manager – UK/Ireland (Pan India)

You will work with the leadership team and counsellors to drive numbers and fuel yours and Leap’s growth.

The charter for this role will include:

• Meet Allotted Team targets ( Leads, Applications & Visas)
• Contribute in developing a strong & efficient counseling team
• Resolve escalations and ensure a smooth student journey
• Conduct Training sessions & help build a world-class team of counselors
• Maintain high Satisfaction Ratings
• Report & Data Management
• Implement Organizational Values, Goals & objectives within the team
• Collaborate with internal & external stakeholders to achieve set targets
• Pipeline forecast & Management
• Identify, analyse and rectify operational issues in coordination with immediate supervisors

Ideal Persona:

• The candidate should be from Counseling Industry (Mandatory)
• In-depth knowledge of edtech/study abroad
• 2+ years of experience in leading a team of a minimum of 6 counselors
• Experience in working with CRMs ( such as Zoho, Salesforce, etc..) is desirable.
• Excellent in written and spoken communication with the ability to present to large audiences
• Previous Stakeholder Management Experience (Good to have and will be preferred)
• Proficient with MS Office and other Web Conferencing tools.
• Expertise in time management, analytical and organizational skills along with prior experience in Team Management

Everyone at Leap is entrepreneurial, moves fast and operates with extreme ownership.

There is minimal management and extreme autonomy.

If the above defines you, you will fight in snugly

What is Leap?

Leap is a global student mobility platform that empowers students’ aspirations for a global career and education

We have built this and this and this

We work at the exciting intersection of fintech & edtech

And we love that we succeed as a business while powering the dreams of talented students!

How far along are we?

We are the leaders in our space by a mile!

We are backed by Sequoia, Jungle Ventures, Owl Ventures & Harvard!

Read the latest fundraise news here

Who are we as people?

We have a lean, rockstar team.

We have come this far with a lean team because we love to increase the talent density with every new member we add. Yes, we are more picky than the usual company.

We hire slowly and deliberately

You can meet our founders here -> Arnav Kumar and Vaibhav Singh

Arnav tweets here

What will you be doing?

We are now building our leadership team and would love to engage

This is a great time to join the rocketship and participate in the upside –

Broadly,

• You will have tearing-your-hair level complex & challenging problems to solve
• With massive upside if you solve them
• In a super fast paced environment that will challenge you
• With enough resources to be audacious
• And mentorship from an experienced founding team

Your move !:)

• Having a busy week? – Simply apply here

Want to skip the queue? – Take out a few mins and write a standout email to us at richa.t@leapfinance.com