Associate Manager Payroll Delivery (Remote)

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise – Makes Work Life BetterTM- Reflects our commitment to employees, customers, partners and communities globally.

Location: For this role, we are open to remote work and can hire anywhere in Germany.

About The Opportunity

This role will be part of our client delivery team in Germany, providing payroll processing and support to our HR outsourcing clients.

Involved in the full cycle of payroll processing such as undertaking payroll calculation, performing payroll reconciliation, preparing payroll accounting, general ledger, and reports, etc. Other responsibilities include managing a team of Payroll Specialists, monitoring the processing checklist and calendars, maintaining precise documentation, providing data / report for respective statutory filing within the stipulated deadlines, as well as creating and executing continuous improvement to increase accuracy and efficiency, coaching, and managing performance, leading governance calls with clients among others.

What You’ll Get To Do

• Abide by Dayforce’s Code of Conduct, Values and Policies and Procedures.
• Be aware of and comply with all Dayforce and customer Information Security and Privacy protocols.
• Adhere to all Information Security Standards Policies and Procedures
• Provide high quality services to clients, ensuring strong customer satisfaction through meeting of service levels, accuracy of processing, with on-time delivery.
• Act as a trusted advisor to Team Members on Statutory Requirements and Benefits.
• Analyse processes practiced, provide suggestions for, and execute improvement of the processes.
• Analyses processes and work with various teams to streamline workflow and increase productivity.
• Manages a high-performance team with a positive workplace culture through personalized leadership and relationship development.
• Develops strong relationship / rapport with team members, becoming their trusted advisor.
• Promote skills development, performance, and career management of Team Members against Key Performance Indicator
• Develops team member performance plans and conducts periodic and annual reviews.
• Develops team member training program with Manager and Learning & Performance Team
• Monitors statutory submission monthly, or as and when required based on local legislation.
• Manages delivery of monthly reporting against Service Level Agreements (SLAs), as well as reporting to clients during regular governance calls
• Monitors closely any statutory compliance updates / changes and ensures compliance.
• Monitors and ensure compliance to Year-end Tax Filing

Skills And Experiences We Value

• Degree in Human Resources, Business, Finance, Accounting / taxation or related discipline
• Minimum 5 years working experience in high volume payroll processing with minimum one-year supervisory level working experience in payroll processing or experience in administration of benefits.
• Excellent and up to date knowledge of the legal regulations relative to tax-, social-security- and data-privacy law in Germany
• Required skill(s): Excel, MS Outlook, PowerPoint, MS-Office
• Excellent knowledge in Payroll System, HRIS and Statutory Benefits
• Basic knowledge in accounting
• Excellent Customer Service Orientation
• Strong Interpersonal Skills
• Excellent in written and oral communication skills , required language = German & English
• Excellent leadership skills and team management
• Sound logical thinking and problem-solving ability.
• Strategic with good problem solving and decision making, proactively looking for continuous improvement.
• Ability to work in a fast-paced environment with tight turnaround times with the ability to prioritise work when there are competing demands and urgent business needs.
• Good numerical skills & documentation and organization skills
• Self-starter capable of taking initiative and working with minimal direction.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com or @Ceridian.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud