Associate Product Specialist (Remote)

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life – enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Location/Division Specific Information

The Associate Product Specialist is focused on supporting the product management team in the development and delivery of high-quality solutions in AI, application development, and data engineering for the Clinical Trials Service Division.

The Associate Product Specialist collaborates with cross-functional teams to assist with research, product documentation, and other essential tasks in the product development lifecycle.

Discover Impactful Work:

A day in the Life:

Product Support and Documentation:

• Assist in creating and maintaining product documentation, including specifications, user guides, and FAQ materials.
• Help update product backlogs and track progress on development tasks.
• Support in ongoing collaborator Q&A and communications into centralized mailboxes.

Market Research and Customer Insights:

• Support business research efforts by collecting and analyzing data on customer needs, industry trends, and competitor products.
• Contribute to the preparation of reports and presentations based on research findings.

Cross-Functional Collaboration:

• Work closely with other product team members to ensure smooth communication and collaboration with design, engineering, marketing, and sales teams.
• Facilitate/participate in team meetings and provide input on product strategy and plannin as well as documenting actions and communicating project feedback across various collaborator teams.

Product Testing and Quality Assurance:

• Support product testing and quality assurance activities, such as user acceptance testing and bug tracking.
• Assist in identifying and reporting product issues or areas for improvement.

Customer Support and Feedback:

• Help gather customer feedback through surveys, interviews, and other methods.
• Collaborate with the development and product management teams to address product-related inquiries or issues.

Learning and Development:

• Participate in training sessions and product management workshops to develop skills and knowledge.
• Stay updated on industry trends and standard methodologies related to product management and customer experience.

Keys to Success:

Education

• Bachelor’s degree in a relevant field (e.g., Engineering, Business, Marketing, Information Technology).

Experience

• Experience in application or software development for 2 years
• Experience supporting project management (product analysis, user requirements, data analysis or customer research)
• Familiarity with product management tools (e.g., Azure Dev Ops).
• Understanding of basic project management concepts.
• UX experience (Plus)

Knowledge, Skills, Abilities

• Basic understanding of product development processes, methodologies and tools
• Ability to work collaboratively with cross-functional teams.
• Detail-oriented with good organizational skills.
• Proficiency in common office software (e.g., Microsoft Office, Google Workspace)
• Proactive, self-starter approach to professional delivery.
• Strong communication and interpersonal skills.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!