Sime Darby Motor Group
Automotive Customer Service Representative (Remote)
Automotive Customer Service Representative | Sime Darby MotorGroup | Australia
Are you an energetic, customer focused individual? If so,we’d love to hear from you.
About us:
Sime Darby Motors is one of the leading automotive groups inAustralia, representing a large range of luxury brands such as BMW, Jaguarand Land Rover, Rolls Royce, Porsche, Volkswagen , Volvo and MINI. With... Automotive Customer Service Representative | Sime Darby Motor Group | Australia Are you an energetic, customer focused individual? If so, we’d love to hear from you. About us: Sime Darby Motors is one of the leading automotive groups in Australia, representing a large range of luxury brands such as BMW, Jaguar and Land Rover, Rolls Royce, Porsche, Volkswagen , Volvo and MINI. With customer experience being one of our main focus areas, we have a centralised call centre to manage inbound and outbound service bookings for our dealerships. We are currently looking for an energetic, customer focused Customer Interactions Consultant to join our Call Centre Team located in brand new office in Rydalmere. As a Customer Interactions Consultant at Sime Darby Motors, you will have the opportunity to make a positive impact on our business and our customers every day. The Position Reporting to the Service Customer Interactions Team Leader, in this role you will be responsible for inbound customer enquiries and proactively contacting existing customers to secure service bookings. You will be working in a team supporting the aftersales teams in Sime Darby Motors by providing optimal customer service in a proactive and informative manner in support of business objectives. To be successful in this position, you will have the following skills and experience: This role is ideal for someone who thrives on delivering exceptional customer experience, utilising their communication skills & maintaining a busy schedule. Being on the front line of service delivery within the business, this role is extremely important in maintaining service standards of vehicle manufactures and the wider Sime Darby Motors group. In return we can offer you: To apply, please send your CV and Covering Letter to Sangeeta Naidu, Contact Centre Senior Team leader, by following the apply link featured below.Â
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