Innate Experts Pvt. Ltd.
Azure Developer (Remote)
Azure Developer | Innate Experts Pvt. Ltd. | India
Job description
Position: Technical Project Manager – Development & SupportProjects
...Azure Developer | Innate Experts Pvt. Ltd. | India
Job description
Position: Technical Project Manager – Development & Support Projects
Experience: 10+ years of relevant experience
Location: Remote working
Engagement: Full-time consulting opportunity with a US-based client
Commitment: 8 hours per day, with at least 6 hours overlapping with CST
Shift Timing: 5 pm to 1 am
Duration: Minimum one-year engagement on an hourly rate basis
Job Overview:
We are seeking an experienced Technical Project Manager to oversee and drive both development and support projects. The ideal candidate will have a strong technical background, excellent project management skills, and the ability to manage multiple cross-functional teams. You will be responsible for delivering high-quality solutions, ensuring timely execution, and maintaining project alignment with business goals. This role involves overseeing the full project lifecycle, from development to ongoing support, with a focus on SLA management and continuous improvement.
Key Responsibilities:
• Manage end-to-end development and support projects, ensuring timely delivery and adherence to quality standards.
• Collaborate with development, testing, and support teams to plan, execute, and monitor projects, balancing resources and priorities.
• Oversee project scope, budget, timelines, and risks, ensuring alignment with business requirements and goals.
• Track project progress, identify risks and issues, and implement appropriate mitigation strategies.
• Ensure effective SLA management for support projects, ensuring compliance with agreed service levels and client expectations.
• Lead cross-functional teams including developers, testers, support engineers, and business analysts to ensure seamless project execution.
• Conduct regular project meetings and maintain communication with stakeholders to provide updates on project status, risks, and roadblocks.
• Oversee post-deployment support processes, ensuring prompt resolution of issues and continuous system improvements.
• Provide leadership and mentorship to team members, fostering a collaborative and performance-driven environment.
• Ensure proper documentation and technical specifications are created and maintained for all projects.
• Coordinate with external stakeholders, vendors, and clients as needed to ensure successful project delivery.
• Implement and maintain Agile/Scrum methodologies and practices to ensure continuous delivery of projects.
• Drive innovation by identifying opportunities for improvement in development processes and support operations.
Skills and Qualifications:
• 10+ years of experience in managing both development and support projects.
• Strong understanding of software development lifecycle (SDLC) and IT support processes.
• Hands-on experience with project management tools such as JIRA, Microsoft Project, Trello, or similar.
• Proven experience managing SLA-driven support projects, with a strong focus on incident, problem, and change management.
• Familiarity with Agile/Scrum methodologies and demonstrated experience in leading Agile teams.
• Solid technical background with an understanding of software development (coding/testing) and support operations.
• Strong knowledge of project management frameworks, including risk management, resource planning, and budgeting.
• Excellent stakeholder management and communication skills, with experience working with cross-functional teams and external clients.
• Ability to manage multiple projects simultaneously, while ensuring high-quality delivery.
• Strong leadership and team management skills, with the ability to inspire and motivate teams.
Preferred Qualifications:
• PMP or PRINCE2 certification is highly desirable.
• Familiarity with cloud platforms like Azure or AWS is a plus.
• Experience with DevOps practices and continuous integration/continuous delivery (CI/CD) processes.
• Previous experience managing remote and distributed teams is an advantage.
Education:
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
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